Twilio

Staff Product Manager, Onboarding and Compliance

Twilio

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $152,500 - $224,200 per year

Job Level

Lead

About the role

  • Own various Trust Hub products end to end to create streamlined and lovable registration experiences while maintaining best in class KYC standards
  • Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap that aligns with the company's goals and objectives
  • Lead cross-functional teams to drive planning, design, development, and launch of products that execute on the vision
  • Deeply understand customer needs and collaborate with engineering and UX to translate into product requirements and use stories
  • Define key metrics to evaluate product performance and analyze data to inform product decisions and measure success
  • Manage relationships and expectations with a wide range of cross-functional stakeholders at all levels of the organization
  • Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments
  • Occasionally travel to participate in project or team in-person meetings

Requirements

  • Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
  • Proven track record of leading successful product launches and driving product strategies
  • Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
  • Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
  • Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
  • Bachelor in Computer Science, Engineering, or equivalent practical experience
  • Desired: Experience building products/services related to APIs, developer experience
  • Desired: Experience working with telecommunications or other regulated ecosystems
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