Twilio

Senior Manager, Platform Engineering – Secure Supply Chain

Twilio

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$194,000 - CA$242,500 per year

Job Level

About the role

  • Lead and develop a team of engineers responsible for Twilio's secure supply chain infrastructure, including source control management (SCM), build systems, and artifact management platforms
  • Define and execute strategic vision for secure supply chain capabilities that create leverage and centralize the cost of change across the entire engineering organization
  • Partner closely with Security, Compliance, and Product Engineering leadership to establish and enforce secure supply chain standards, policies, and best practices company-wide
  • Drive operational excellence through metrics, service level objectives, and continuous improvement initiatives that balance security requirements with developer productivity
  • Build and maintain strong relationships with internal customers and stakeholders, translating business needs into technical solutions and roadmap priorities
  • Develop engineering talent through coaching, mentorship, and career development while fostering a culture of ownership, collaboration, and technical excellence
  • Champion automation, self-service capabilities, and platform thinking to scale secure supply chain practices across Twilio's diverse product portfolio
  • Collaborate with peer engineering leaders across the Platform organization to ensure cohesive technical strategy and efficient delivery
  • Communicate technical strategy, progress, and challenges effectively to senior leadership and cross-functional stakeholders

Requirements

  • 8+ years of experience in software engineering, platform engineering, or infrastructure roles, with at least 4+ years in engineering management leading teams of 8-12 engineers
  • Proven track record leading platform engineering team and developer platform initiatives at scale in complex, multi-product organizations
  • Experience leading teams through significant technical migrations or platform modernization efforts
  • Deep technical knowledge of source control systems (GitHub), build systems (Buildkite, GitHub Actions, Harness), and artifact management platforms (Artifactory, Nexus, container registries)
  • Strong understanding of secure supply chain practices in cloud environments (AWS, GCP, Azure) including cloud-native CI/CD, container security, infrastructure-as-code, and cloud service integrations
  • Demonstrated experience partnering with Security and Compliance teams to implement security controls, vulnerability management, and compliance requirements without compromising developer velocity
  • Strong people leadership skills including hiring, performance management, coaching, and developing high-performing engineering teams
  • Excellent stakeholder management and communication skills with ability to influence and align cross-functional partners at all levels of the organization
  • Strategic thinking with ability to balance short-term execution against long-term vision and organizational impact
  • Experience managing budgets, vendor relationships, and making build-vs-buy decisions for platform capabilities
  • Experience with software supply chain security frameworks (SLSA, SBOM, vulnerability scanning, dependency management) (Desired)
  • Background in highly regulated industries or companies with significant compliance requirements (SOX, PCI, SOC2, FedRAMP, ISO) (Desired)
  • Contributions to open source projects or industry thought leadership in secure supply chain or developer platforms (Desired)
Benefits
  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • additional compensation and benefits including incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software engineeringplatform engineeringinfrastructure managementsource control systemsbuild systemsartifact management platformscloud-native CI/CDinfrastructure-as-codevulnerability managementsoftware supply chain security frameworks
Soft Skills
people leadershipstakeholder managementcommunicationstrategic thinkingcoachingmentorshipcollaborationperformance managementinfluencingrelationship building