Sales Operations Planning Manager
Twilio
full-time
Posted on:
Location Type: Remote
Location: California • Connecticut • United States
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Salary
💰 $128,560 - $170,000 per year
About the role
- Lead the annual and semi-annual target-setting cycles
- Define top-down targets while collaborating with department heads
- Develop unique target setting methodologies across segments of our business
- Lead the development and maintenance of customer segmentation to identify growth opportunities
- Identify the 'tipping points' in the customer journey
- Work with Sales and Finance to ensure targets enable Twilio to achieve broader strategic goals
- Present target proposals to senior leadership
- Refine the planning process to reduce 'planning lag' and improve accuracy of projections
Requirements
- 6+ years of experience in sales operations or revenue operations for a CPaaS organization
- Have deep understanding of the key metrics/levers for a GTM organization (productivity, capacity, top of funnel, pipeline, etc.)
- Completed 2 rounds of annual planning within a GTM organization
- Strong analytical skills with proficiency in data manipulation and reporting tools
- Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams
- Strong project management and process mapping skills, with the ability to distill complex problems into actionable steps
- Excellent verbal and written communication skills
- Strong interpersonal skills, including active listening; written/verbal communication; and ability to influence/align on priorities.
Benefits
- health care insurance
- 401(k) retirement account
- paid sick time
- paid personal time off
- paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales operationsrevenue operationstarget setting methodologiescustomer segmentationdata manipulationreporting toolsproject managementprocess mappinganalytical skillsGTM metrics
Soft Skills
collaborationinfluencecommunicationactive listeningpartnership buildingproblem solvingactionable stepsverbal communicationwritten communicationprioritization