Social Media Specialist

Twilio

full-time

Posted on: 3/10/2026

Location Type: Remote

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💰 $32 - $47 per hour

About the role

Create compelling, on-brand content showcasing our customers, capabilities, and culture.
Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok.
Help execute our editorial calendar and campaigns.
Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content.
Engage and build our community of technical developers, consumers, and business decision makers daily.
Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives.
Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it.
Create interesting, engaging content for our top executives.
Perform analysis and use data to prove our program is growing and our bets are paying off.
Constantly experiment and test new tactics to reach new audiences.
Partner with our Employee Brand team to help tell the stories of Twilions to external audiences.

Has experience managing brand social.
Expresses complex thoughts or ideas in 100 characters or less.
Thinks outside of the box and presents ideas clearly.
Is organized and loves to take projects and run with them.
Uses data to tell a story and has proven success on social.
Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial.
Enjoys building community.
Likes to have fun.
Experience with live video, graphic design.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

social media managementcontent creationdata analysisgraphic designlive video production

Soft Skills

creativityorganizationcommunicationcommunity buildingproject management