
Solution Acceleration Architect
Twilio
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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Tech Stack
About the role
- Drive B2B builder activation events and hackathons at flagship or target Direct accounts to accelerate adoption of new solutions (Strat, NB)
- Define and refine the adoption blueprint by partnering closely with Enterprise Architects, Demo Platform Engineering, Professional Services, and SI Partner on demos, repos, starter apps, sample code, and companion technical guides that capture the mindshare of the builders within target accounts and the broader B2B builder community specifically in target industries and regions
- Drive adoption of the next best solution and platform capabilities for the customers
- Evangelize Twilio within the B2B builder communities of the target accounts by driving building of net new POCs and demos that bring to life architectures discussed at the C-suite, line of business levels in the sales cycles
- Accelerate customer adoption in paid pilots for new platform capabilities and/or POCs for new solutions at launch
- Utilize your software engineering expertise to ensure customers’ builder teams develop full understanding of and familiarity with the whole platform capabilities of the solutions being pitched or sold
- Work closely with the Demo Platform Engineering and Enterprise Architect teams to ensure C-suite positioning and the higher level reference architectures are properly activated within the builder communities of the target accounts
Requirements
- 3+ years of experience in software development, with a strong understanding of RESTful APIs, web frameworks
- 7+ years of experience running end-to-end technical program management, working closely with GTM
- Proven track record of building custom demos, workshops, and other content to launch new products or solutions
- Strong communication skills and executive presence, whether it’s in board rooms with c-level stakeholders, customer meetings, or internal meetings with cross-functional stakeholders
- Ability to have strong opinions loosely held, and willingness to lean into ambiguity and proof of thriving in such environment previously
- Strong understanding of Twilio’s products and services, as well as the broader market dynamics of SaaS, specifically in cloud computing, Gen AI, CRM, CDP, and/or CPaaS
- Ability to influence cross-functional stakeholders and work collaboratively
- Creative thinking and problem solving skills, with a track record of thinking outside the box and delivering on “wow”
- Master's degree is a plus but not required
- Prior technical presales and/or solution engineering experience strongly preferred
Benefits
- competitive pay
- generous time off
- ample parental and wellness leave
- healthcare
- a retirement savings program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software developmentRESTful APIsweb frameworkstechnical program managementcustom demosworkshopsTwilio productscloud computingGen AICPaaS
Soft Skills
strong communication skillsexecutive presenceinfluence cross-functional stakeholderscreative thinkingproblem solvingcollaborationability to thrive in ambiguitystrong opinions loosely held
Certifications
Master's degree