Design, lead, and evolve high-visibility leadership development programs, including executive offerings, aligned to Twilio’s Leadership Expectations and business strategy.
Act as a strategic advisor to HRBPs and senior leaders to assess capability gaps and propose targeted development solutions.
Champion leadership mobility and growth by integrating development with succession planning, performance, and career systems.
Apply expert-level knowledge of learning science and leadership theory to develop solutions that resonate across global audiences.
Own program success end-to-end: needs assessment, design, delivery, facilitation, measurement, and iteration.
Influence the broader learning agenda by sharing insights and best practices across teams and with executive stakeholders.
Manage relationships with external vendors, including selecting vendors, submitting SOWs, and ensuring the quality of learning solutions and content.
Facilitate training, team interventions, and learning opportunities.
Requirements
Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.
10+ years in digital learning/learning innovation, including 2+ years applying AI in L&D
Strong data fluency; experience with learning analytics, dashboards, and KPIs.
Track record of leading cross-functional pilots from concept to scaled implementation.
Experience managing vendor partnerships in the learning tech ecosystem.
Comfort operating independently and making high-impact decisions in ambiguous environments.
Executive presence with the ability to communicate project plans, roadmaps, and development outcomes to senior leadership.