Principal Leadership Development Manager
Twilio
Technical Training Specialist – Heating Systems
ESA - Electronic Security Association
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Compile, maintain and deliver technical training courses for internal and external customers covering heating and hydronic products, applications, systems and industry requirements.
- Maintaining an awareness of all emerging HVAC, hydronic products that impact Resideo’s capability to support and maximise business opportunities both now and in the future.
- Identify new areas for training development, in line with sales and industry trends.
- Actively participate in new product testing, evaluations, and launches.
- Provide technical guidance as required to sales and internal technical teams.
- Providing on-site technical support as an escalation path for installs.
- On-site commissioning/system verification of initial security installs as required.
- Work with sales delivering regional training events covering a mix of product and industry training.
- Actively promote Resideo Academy regionally, driving growth, and engagement.
- Work with business leaders to develop a network of college/schools for technical training collaborations.
- Compiling and delivering training courses across the Resideo portfolio as required, for potable water and potentially security systems.
Requirements
- A dedicated approach to capturing customers training goals and executing plans to meet those goals.
- Experience in effective delivery of technical training to industry professionals, ideally in HVAC systems.
- Creation of technical training course materials, using multiple mediums relevant to audience and objectives
- Ability to effectively communicate through written, verbal, and presentation skills, with multiple levels of stakeholders.
- Good organisational and time management skills, with the ability to manage multiple projects/tasks concurrently.
- Strong communication and interpersonal skills with emphasis on attention to detail.
- Good level of IT literacy, intermediate user of Microsoft Office applications.
- A self-starter, able to work with minimal supervision and collaboratively.
- Enthusiastic and self-motivated.
- Live within commutable distance to our training site in Reading.
Benefits
- Enjoy a competitive salary, excellent company benefits including company car and phone allowance, and pension contributions
- Flexible working facilities
- Career development opportunities within a global organization
- Benefit from industry-specific training and workshops
- Access our top-tier learning and development platform
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical trainingHVAC systemscourse material creationon-site commissioningsystem verificationproduct testingtraining developmentsales trainingtechnical guidance
Soft skills
communication skillsinterpersonal skillsorganizational skillstime managementattention to detailself-startercollaborativeenthusiasticself-motivated