Senior Manager, Strategic Accounts
Twilio
full-time
Posted on:
Location Type: Remote
Location: California • New Jersey • United States
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Salary
💰 $158,632 - $220,320 per year
Job Level
About the role
- Support the successful sale of multi-product solutions to existing customers
- Retain and grow existing revenue through strategic account management
- Generate new pipeline through cross-sell & up-sell motions
- Collaborate with your AEs and cross functional business partners to land complex deals and advance relationships with the C-Suite.
- Run a daily/weekly/monthly operating cadence that drives accountability and supports achievement of quarterly revenue and sales targets
Requirements
- A leader who lives the Twilio Magic and has a demonstrated track record of success. You should feel comfortable selling a platform solution and experience in the Contact Center or cPaaS space is helpful.
- Customer-focused and metrics driven with a track record of coaching & developing account executives.
- Experience hiring senior/enterprise-level account executives and staying on top of performance management.
- Ability to navigate complex organizations as well as plan and execute EBRs.
- Our champions & contacts are often application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners so you must love talking to all different types of customers
Benefits
- competitive pay
- generous time off
- ample parental and wellness leave
- healthcare
- a retirement savings program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
strategic account managementcross-sellup-sellperformance managementcoachingsales targetsplatform solution sellingContact CentercPaaS
Soft skills
leadershipcustomer-focusedmetrics drivenrelationship buildingcommunicationcollaborationnavigating complex organizationsplanningexecuting EBRs