Twilio

Principal Software Engineer

Twilio

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $167,800 - $246,700 per year

Job Level

Lead

Tech Stack

AWSCloudGoogle Cloud PlatformJavaScriptNext.jsNode.jsReactSQLTypeScript

About the role

  • Support consolidation of the demo platform across Communications and Segment and design the unified full-stack demo platform
  • Create, maintain, and design frontend and backend codebases for presales/templatized demos and configurable demo environments
  • Build comprehensive web applications and product demos that solve business use cases for Solutions Engineers to leverage in customer facing calls
  • Build and maintain Twilio’s demo platform, demo environments and demo tooling, including integrations with partner technology
  • Develop visually appealing, interactive demo environments empowering AEs and SEs to provide self-service demos
  • Stay abreast of new products and incorporate updates into demo environments to showcase latest features
  • Apply first principle thinking to reimagine how Twilio’s products can be built and demonstrated
  • Gather feedback from end users and use insights to continuously enhance and refine demo content and delivery
  • Partner closely with Enterprise Architects and Solution Acceleration Architects and report to Senior Manager, Demo Platform Engineering to drive cross-sell and multiproduct adoption

Requirements

  • 5+ years of experience in software development, with a strong understanding of RESTful APIs, web frameworks and integrating SaaS platforms
  • Experience learning, understanding and communicating complex technical concepts to crossfunctional stakeholders
  • Strong knowledge of Javascript/Typescript including experience using Node and React
  • Working knowledge of architecting and building agentic applications using latest technologies including MCP and frameworks such as Langchain
  • Experience developing and deploying full stack, web-based applications with a focus on creating intuitive user interfaces and seamless user experiences
  • Creative thinking and problem-solving skills, with a track record of delivering projects with tight deadlines and incomplete information
  • Ability to work independently and collaboratively with multiple cross-functional stakeholders in a fast-paced environment, with a strong attention to detail
  • Familiarity with cloud computing concepts and platforms such as Snowflake, Databricks, GCP, AWS (desired)
  • Familiarity with the CPaaS API space, working with Twilio’s APIs, and prior CPaaS coding experience (desired)
  • Experience with React, NextJS or similar frameworks (desired)
  • Strong knowledge of SQL, relational databases and database management (desired)
  • Passion for building AI native applications and knowledge of data infrastructure and new AI frameworks (desired)
Benefits
  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Health care insurance
  • Retirement savings program
  • 401(k) retirement account
  • Eligible to participate in Twilio’s equity plan
  • Corporate bonus plan
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
  • Remote-first work and flexible work arrangements
  • Support for employee volunteering and donation efforts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
RESTful APIsJavascriptTypescriptNodeReactLangchainSQLfull stack developmentweb frameworksagentic applications
Soft skills
creative thinkingproblem-solvingattention to detailindependent workcollaborationcommunicationcross-functional teamworkadaptabilitytime managementuser feedback incorporation
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