Twilio

Principal Software Engineer

Twilio

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

AWSCloudGoogle Cloud PlatformJavaScriptNext.jsNode.jsReactSQLTypeScript

About the role

  • Build comprehensive web applications and product demos that solve business use cases for Solutions Engineers to leverage in customer facing calls. Demos may include Twilio communication APIs, customer websites and applications, Segment CDP, Flex, and other new pre-GA new solution and/or platform capabilities.
  • Utilize your software engineering expertise to build and maintain Twilio’s demo platform, demo environments and demo tooling, including integrations with other partner technology.
  • Develop visually appealing, interactive demo environments using a range of tools, empowering AEs and SEs to provide self-service demos that highlight delightful user experiences.
  • Stay abreast of new products, product updates and enhancements to incorporate them into the demo environments as appropriate to showcase the latest features and improvements.
  • Apply first principle thinking to reimagine how Twilio’s products can be built and demonstrated and bring these ideas to life.
  • Gather feedback from end users and use insights to continuously enhance and refine demo content and delivery.

Requirements

  • 5+ years of experience in software development, with a strong understanding of RESTful APIs, web frameworks and integrating SaaS platforms.
  • Experience learning, understanding and communicating complex technical concepts to crossfunctional stakeholders.
  • Strong knowledge of Javascript/Typescript including experience using Node and React with the ability to quickly learn and adapt to new technologies as needed.
  • Working knowledge of architecting and building agentic applications using latest technologies including MCP and frameworks such as Langchain.
  • Experience developing and deploying full stack, web-based applications with a focus on creating intuitive user interfaces and seamless user experiences.
  • Creative thinking and problem-solving skills, with a track record of delivering projects with tight deadlines and incomplete information.
  • Ability to work independently and collaboratively with multiple cross-functional stakeholders in a fast-paced environment, with a strong attention to detail.
  • Familiarity with cloud computing concepts and platforms such as Snowflake, Databricks, GCP, AWS is a plus.
  • Familiarity with the CPaaS API space, working with Twilio’s APIs, and prior CPaaS coding experience a huge plus
  • Experience with React, NextJS or similar frameworks.
  • Strong knowledge of SQL, relational databases and database management.
  • Passionate in building AI native applications using the latest frameworks, learning about data infrastructure and staying informed about new trends, technologies, and frameworks.