Executive Underwriter, AVP – Underwriting Director, Contract Surety
Zurich Insurance
Senior Director – Commerce Product Platform
Twilio
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Connecticut, New Jersey, New York, Pennsylvania, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $223,300 - $328,400 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Deep understanding of commerce systems, including catalog management, purchasing, billing, invoicing, revenue recognition and tax compliance.
- Define Commerce platform and product vision and strategy for a global customer base, a multi product suite of products and services. Anticipate emerging business and technology trends to position the platform as a strategic differentiator and foundation for growth.
- Own end to end roadmap management of the commerce roadmap in collaboration with peer teams across the company transforming strategic objectives to actionable deliverables. Continuously track progress, adjust manage scope, and communicate status to stakeholders and senior leadership.
- Forge strong partnerships across Engineering, GTM, Legal, Security and other other Product organizations to align on Commerce platform and product strategy, governance and priorities. Drive a unified execution plan to ensure a consistent, reliable and compliant global customer and business outcomes.
- Build and develop an impactful PM team that is customer focused, outcome oriented and curious about business models and emerging technology solutions. Provide strategic direction, mentorship and growth path to strengthen product excellence and execution.
- Embed data driven thinking and decision making to drive customer, business outcomes and system reliability and performance. Use analytics and insights to guide cross functional decision alignment, prioritization and trade-offs. Develop a culture of experimentation and learning to help in continuous improvement.
Requirements
- 12+ years of product management experience building large scale cloud services platforms; specifically building cloud native commerce systems for usage-based and metered products at a very large scale
- 10+ years people management experience with demonstrated ability to encourage/lead/recruit/retain successful product management teams
- Proven track record of results including establishing ambitious goals, achieving /over-achieving those goals and taking overall responsibility for customer and business outcomes
- A track record of driving companies through ground-breaking change with the ability to see the big-picture while also being hands-on in the details
- Executive presence with strong communication skills, and ability to communicate business value and product features/benefits and influence at the highest levels to drive change
- Data-driven, outcomes oriented and a problem solver
- Customer obsessed - passionate about the customer journey and the customer experience
- Experience building large scale, mission critical software services like a Commerce system or similar
- Bachelor's degree from an accredited university, or equivalent experience.
Benefits
- competitive pay
- generous time off
- ample parental and wellness leave
- healthcare
- a retirement savings program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementcloud servicescloud native commerce systemsanalyticsroadmap managementdata-driven decision makingsystem reliabilitysoftware servicesrevenue recognitiontax compliance
Soft skills
leadershipcommunicationcustomer focusstrategic thinkingmentorshipproblem solvingcollaborationoutcome orientationinfluencecuriosity
Certifications
Bachelor's degree
