Network Solutions Engineer
gaiia
Job Level
SeniorLead
About the role
- Collaborate with Business leaders and fellow Product Managers to understand Turing’s enterprise product strategy and the essential role your internal tooling team plays in enabling it.
- Own the end-to-end experience for the internal systems and tools your team delivers, ensuring they drive efficiency, reliability, and scalability across the organization.
- Translate complex technical concepts about our tooling infrastructure into clear, actionable insights for non-technical stakeholders across departments.
- Continuously refine and prioritize your product roadmap based on deep user research, data-driven insights, and input from business stakeholders—balancing trade-offs to deliver the highest organizational value.
- Write clear, high-quality epics and user stories with well-defined acceptance criteria, delivering capabilities that empower teams to work more independently and reduce reliance on manual support.
- Partner closely with engineering leadership to align technical direction with product goals, integrating both into the roadmap and backlog with precision.
- Work hand-in-hand with your engineering team in an Agile environment to design, plan, and deliver impactful internal tooling solutions.
- Collaborate with Product, Program Management, and Operations teams to clarify scope, dependencies, and technical requirements for each initiative.
- Define measurable product success metrics to track adoption, performance, and impact of your tools across the business.
- Build trust and rapport with teams across the organization, fostering strong partnerships that ensure alignment and shared success.
Requirements
- 7+ years of progressive product management experience in a technical environment, ideally building or managing internal platforms, automation systems, or enterprise-scale tools.
- Bachelor’s degree or equivalent experience in a technology-focused discipline such as Computer Science, Engineering, Information Technology, Data Analytics, Mathematics, or Business.
- Product Management and/or Product Owner certifications (e.g., Certified Scrum Product Owner, Pragmatic Institute Certified Product Manager) a plus.
- Familiarity with DevOps, internal platform engineering, and Site Reliability Engineering (SRE) best practices.
- Proven ability to deeply understand internal user workflows and organizational pain points.
- Strong working knowledge and hands-on experience with modern software delivery approaches (Scrum, Agile, Iterative, Incremental).
- Exceptional ability to explain product goals, technical requirements, and strategic priorities to both technical and non-technical stakeholders.
- High attention to detail and a history of successfully managing multiple, competing priorities from concept to delivery.
- Track record of building strong cross-functional relationships and actively engaging with engineering, operations, and business teams to deliver impactful outcomes.
