Product Manager – IT Operations
CrowdStrike
Product Manager – Social Planner
HighLevel
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Own strategy & roadmap: Define a multi-quarter vision for Social Planner (Listening, Analytics, AI content & scheduling), tied to clear business outcomes.
- Ship end-to-end: Drive discovery → validation → launch → iteration with a high bar for quality, reliability, and usability.
- Leverage AI & insights: Use analytics and competitive listening to power a smart social calendar, evergreen recycling/re-use, and better brand outcomes.
- Evaluate partners: Lead vendor assessments and POCs; make crisp build/partner decisions with ROI and speed in mind.
- Measure what matters: Instrument success, define KPIs, run experiments, analyze funnels, and double-down on winners.
- Increase stability & performance: Reduce top support drivers; improve reliability and publishing success rates.
- Lead cross-functionally: Align Eng/Design/Data/Support/Marketing with clear specs, priorities, and trade-offs; communicate risks and resourcing needs.
- Mentor & uplevel: Guide Associate PMs; improve team rituals, documentation quality, and decision velocity.
Requirements
- 4+ years in product management shipping B2B SaaS at scale (martech, social scheduling, or adjacent content/communications platforms preferred).
- Proven ability to set strategy and deliver via Agile Framework; strong product sense paired with data-driven decision-making.
- Experience with analytics, experimentation/A-B testing, and KPI design; comfortable partnering closely with Data (SQL a plus).
- Demonstrated cross-functional leadership and crisp communication with technical and non-technical stakeholders.
- Track record of improving product stability and reducing support tickets through quality and instrumentation.
- Familiarity with social media scheduling workflows and the metrics that drive organic growth and ROI.
Benefits
- We take care of our team so our team can take care of our users
- It’s never somebody else’s job - Take ownership as a company owner
- We are passionately focussed on adding value for our users
- We deliver fast using lean principles (Agile framework). We go to market in weeks instead of quarters
- A good innovative idea always gets tested and we deliver based on feedbacks
- We embrace that improvement is constant and iterative.
- Constant Learning Growth graph - You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
- We are do-ers and go-getters to achieve team adoptions.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementB2B SaaSAgile FrameworkanalyticsA-B testingKPI designSQLsocial media schedulingdata-driven decision-makingvendor assessments
Soft skills
cross-functional leadershipcommunicationmentoringstrategic thinkingteam collaborationdecision-makingproblem-solvingdocumentation qualityrisk managementprioritization
