Truleo

Pre-sales Engineer

• Own pilot program management to ensure departments have a seamless and successful onboarding experience
• Serve as a customer-facing partner: join technical sales calls, call departments and new users, and guide adoption
• Deliver product demos to prospective customers and support the sales team during the pre-sales process
• Design and execute HubSpot campaigns (email and SMS) to drive awareness, nurture leads, expand usage, and support sales cycles
• Help create and maintain sales collateral to support business development
• Collaborate with product, sales, and success teams to surface customer feedback and translate it into improvements

Pre-Sales Engineer

Sales Development Rep

• Leverage your expertise in law enforcement to introduce TRULEO and educate agencies nationwide
• Conduct outreach through phone calls
• Qualify leads and schedule meetings for the sales team
• Represent TRULEO’s mission and values in every interaction
• Start as a consultant with potential to transition to a salaried employee

Sales Development Representative

Customer Success Manager

• Develop strategies for customer growth, adoption, and retention
• Build strong, long-term relationships with departments by providing consistent value and proactive support
• Review customer feedback, track feature requests, and share insights with product and engineering teams
• Drive the resolution of any escalations and ensure customers remain updated on progress
• Identify risks and red flags early and collaborate internally to create action plans
• Partner with customers to define and achieve their goals using TRULEO’s platform
• Analyze engagement data and customer metrics to measure success and guide improvement
• Share customer wins, adoption stories, and updates with company leadership