Truist

Customer Success Manager

• A leadership position responsible for managing an industry-leading group that delivers Wholesale Payments solutions to clients
• This role is critical in improving client relationships and supporting profitable growth
• The Team Leader II role supports the vision, strategic direction and execution of Wholesale services and continuous improvement of the client experience
• The Team Leader II ensures the accurate execution and/or resolution of issues related to various wholesale services
• Acts as the point of escalation, partnering with other leaders
• The Team Leader II is responsible for leading the group, encouraging collaboration within the team and with business partners
• Supports teammate engagement and inclusion within Client Success
• Responsible for developing and maintaining effective risk controls through documented procedures and job aids for Client Success as well as key performance, and governance routines
• Supports Wholesale Payments in identifying and implementing efficiencies in products end to end onboarding, and/or client experience
• Work is independent and self-directed, with guidance in only complex situations

Wholesale Payments Client Success Team Leader

Full-stack Engineer

• design, build, and lead enterprise-grade reference data management solutions
• architect scalable metadata and hierarchy management solutions
• influence cross-functional teams, ensuring alignment across Line of Business (LOB) and Technology delivery functions
• liaison between business stakeholders and engineering teams, ensuring data solutions are scalable, auditable and aligned with cloud and enterprise architecture strategies
• develop scalable solutions for hierarchy frameworks, metadata models, and governance workflows
• configure and develop cloud strategy solutions ensuring customized coding, software integration
• build non-functional monitoring capabilities and provide escalated support for highly complex applications in production
• responsible for providing automated monitoring capabilities and warranty support
• support ongoing migration effort from on-premises to Cloud-based platform

Software Engineer III

Auditor

• Prepare for and lead effective client interviews and document interview results via narratives, flowcharts and process maps for complex business processes.
• Analyze process documentation to evaluate design effectiveness and efficiency of controls.
• Identify internal control weaknesses, including risks, and root cause.
• Communicate audit issues identified to Management and the Engagement Manager.
• Identify and analyze risks and evaluate how the line of business controls the risks.
• Continue to develop internal audit skills.
• Gain knowledge of the organization, operations, policies and procedures (including banking laws and regulations) under which Truist operates.
• Create work papers in line with Truist Audit Services procedures and documentation requirements.
• Receive constructive feedback and apply to future assignments.

Internal Auditor II – Treasury

IT Support

• Teammate reports to the Chief Architect for Core Technology
• Focus on system architecture elements consumed enterprise-wide centered on technical infrastructure for hybrid cloud transformation
• Lead development of enterprise architecture principles, patterns, standards, and practices
• Partner closely with aligned infrastructure Product Line Executive in architecture, design, and stakeholder management
• Apply advanced knowledge of banking technology and IT architecture principles
• Lead selection of methodologies, tools, and components for technology infrastructure
• Develop technology infrastructure architecture plans and reviews cost and feasibility
• Review and approve design solutions fit-for-purpose

Principal Enterprise Architect – Observability & Monitoring

• Focus on system architecture elements consumed enterprise-wide with a focus on the operational data elements of technical infrastructure required to accelerate hybrid cloud transformation
• Leads in the development of enterprise architecture principles, patterns, standards, and practices for operational data products
• Partners closely with operational data Product Line Executive in the architecture, design, and stakeholder management
• Applies advanced knowledge of banking technology and IT architecture principles to identify and evaluate alternatives across the constantly evolving landscape of operational data architectures
• Leads the selection of methodologies, tools, and components for the operational data elements of total IT solutions
• Provides guidance and support for solution architects on the implementation of operational data within complex architectural patterns
• Develops operational data architecture plans and reviews cost and feasibility of alternatives while ensuring the plan supports the strategic needs of the company
• Interprets internal/external business challenges and recommends best practices on selecting and adopting operational data solutions
• Designs strategies for enterprise online transactional processing (OLTP) databases
• Sets standards for database operations, programming, query processes, and security
• Contributes to the model, design, and construction of large relational and non-relational databases
• Creates and optimizes data models for performance and functionality

Principal Enterprise Architect – Technology – Operational Data, Relational, NoSQL, Cloud, Vector

Sales

• Responsible for delivering all Liquidity Solutions to Wholesale Banking clients
• Engages as a specialist within a deal team led by the Treasury Consultant and/or Banker to Wholesale Banking clients.
• Executes sales plan, develops strong partnership and collaboration with line of business and other internal partners to identify and drive client and prospect sales opportunities to achieve/exceed revenue and portfolio growth objectives for assigned portfolio.
• Works directly with Wholesale Banking clients to deliver Liquidity Solution set.
• Partners with Treasury Sales and Banking to support efforts in meeting Payments/Liquidity, Wholesale Banking, and bank goals.
• Held to sales goals that are directly correlated with Payments & Banking goals.
• Expected to drive responsible Wholesale deposit growth by leveraging the entire Liquidity solutions set to drive Payments forward holistic relationships. (Deposits, Sweeps, Cash Concentration, Etc.)
• Informs/advises all Treasury Consulting and Banking partners of solution set and suite positioning.
• Advises Wholesale Banking clients on efficient optimized deposit account structures to empower treasury optimization and deepen client relationships.
• Be apprised of economic outlooks to clearly be able to understand impact to Liquidity, Enterprise Payments, and Truist strategy & clearly be able to explain Truist positioning to clients.
• Engages product management team to ensure the team has industry leading products.
• Represent organization both internally and externally, including industry presentations and internal meetings/discussions.
• Ability to consult with a client through various methods of communication in an effective manner (ex. In person, email, voicemail, Virtual Meeting, etc.)
• Adhere to and follow all applicable policies and procedures. Proactively escalate issues and risks to leadership's attention.

Liquidity Sales Specialist

Events

• Lead the end‑to‑end Operational Risk CCAR process, ensuring coverage of all material risks consistent with SR 15‑19 and alignment with capital planning standards, including loss forecasting, scenario incorporation, model assumptions, and documentation
• Oversee and continuously enhance the enterprise Scenario Analysis (SA) Program in accordance with Truist’s Operational Risk Scenario Analysis Policy, serving as the Second Line Risk Program Owner (RPO) with responsibility for governance, execution standards, and policy adherence monitoring
• Facilitate the systematic collection of expert opinions from business leaders, SMEs, and risk partners—including Legal, Compliance, Fraud, Technology, and Operational Risk—to develop well‑reasoned assessments of severe but plausible operational risk scenarios
• Ensure scenario coverage across Operational, Compliance, Technology, and Financial Crimes Level 1 Risk Types
• Manage the integration of Scenario Analysis outputs into downstream processes, including CCAR, internal and external stress testing exercises, risk appetite assessment, capital adequacy planning, and enterprise‑wide risk measurement routines
• Ensures the Internal & External Loss Events program remains aligned to industry benchmarking and peer loss data practices, enhancing calibration accuracy, emerging‑risk detection, and the credibility of operational loss estimates used across capital and risk measurement processes
• Provide robust Second Line of Defense oversight and effective challenge across Scenario Analysis, CCAR, and Loss Event Management, ensuring first‑line execution aligns with Truist policies, regulatory standards, and forward‑looking risk measurement expectations
• Conduct thematic analysis across scenarios and loss events to identify emerging risks, control weaknesses, and systemic vulnerabilities, providing actionable insights to senior leadership, governance committees, and risk owners
• Coordinate cross‑functional engagement with Finance, Model Risk, Business Units, Compliance, and Technology to ensure consistent risk identification, assessment, and scenario linkage across the enterprise
• Serve as the operational risk subject matter expert for Scenario Analysis, Internal/External Loss Events, and Operational Risk CCAR, providing training, communication, and awareness‑building across all participating Business Units and risk partners
• Prepare and deliver high‑quality regulatory‑ready documentation, reporting, and analytical materials to senior leadership, internal audit, and supervisory agencies, ensuring transparency, traceability, and compliance with regulatory expectations
• Identify opportunities to enhance methodologies, data quality, stakeholder engagement, and loss estimation capability by benchmarking industry trends, leveraging external loss data, and incorporating learnings from major risk events

Head of Operational Risk Scenario Analysis, CCAR, Loss Events

Program Manager

• Provides oversight and direct leadership on multiple concurrent projects/programs of varying size up to and including enterprise transformational initiatives within multiple portfolios and/or LOBs at any given time
• Influences and leads large-scale change initiatives
• Key contributor in developing financial realization measures
• Evaluates investment opportunities to meet strategic objectives and optimize the program or project portfolio
• Plans and coordinates closely with LOB/function managers and subject matter experts
• Works closely with, and provides direction to technology leads to support program needs
• Ensures that program activities are on a path to deliver benefits realization
• Installs an appropriate risk management plan for the program and ensures adherence to company and unit requirements
• Proactively challenge the performance of current systems and processes and identifies risks and develops solutions and/or processes and ensures necessary risk mitigation steps are built into the processes
• Readily recognizes solution and determines at what point issues require escalation to management
• Leads teams or multiple teams of internal and/or external resources on a project basis
• Provides project-related performance evaluations on project resources
• Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues
• Prepares dashboard reporting to identify and communicate the health of the project portfolio for use by key executives

Program Manager II

Data Engineer

• Support the execution of existing privacy engineering controls.
• Define new controls as needed.
• Assist in the automation and streamlining of Privacy Impact Assessment (PIA) processes.
• Partner with senior data engineers to develop scalable solutions.
• Facilitate end-to-end PIA engagements with multiple business units.
• Gather, analyze, and validate data asset information needed for compliance reviews.
• Support documentation, workflow routing, and follow-up activities for PIA completion.
• Work closely with Compliance, Legal, Risk, and other governance partners.

Associate Data Engineer, Privacy Impact Assessments

Manager

• Responsible for optimizing profitability of the wholesale loan portfolio
• Partner with Line of Business (LOB) segment leadership team to execute credit strategy
• Leads a credit approval team of Credit Risk Officers/Portfolio Managers
• Providing leadership role in modeling behaviors that reflect strong judgment capabilities
• Stay abreast of laws, regulations and risk management techniques

Credit Risk Manager

Director

• Overall leadership of Functional Technology Business Office
• Responsible for strategic thought leadership
• Directs and oversees organizational program efforts
• Ensures that business cases are developed for budgeting
• Directs and oversees relationships with business owners
• Advocates across leadership levels regarding the performance of systems and processes
• Analyzes and collectively manages variances to the program plan

Technology Business Office Director II

• Provides oversight and leadership on multiple concurrent projects/programs
• Develops financial realization measures
• Plans and coordinates with LOB/function managers
• Works closely with technology leads to support program needs
• Ensures program activities deliver benefits realization
• Installs risk management plans
• Ensures collaboration across LOBs for implementation of initiatives
• Challenges performance of current systems, identifies risks, and develops solutions
• Leads teams on a project basis
• Provides project-related performance evaluations

Risk

• Provide coordination, effective challenge and robust independent oversight of policies, limits, and committees to drive effective governance structures and requirements to effectively manage and mitigate risks within assigned business units and support alignment with the overall corporate strategy.
• Provide consultative leadership and develop working relationships across assigned business units and committees to drive the implementation and execution of a multi-level governance document structure and comprehensive inventory for all defined governance materials.
• Support and contribute to the design, implementation, and execution of comprehensive, forward-looking and risk-based frameworks, processes, and systems for prioritizing, structuring, reviewing and approving governance materials throughout the company.
• Support the monitoring and execution of risk governance policies and procedures to establish defined processes, clear roles and responsibilities, and effective challenge routines.
• Identify and monitor risk governance exceptions, issues, and emerging trends across assigned business units and committees to drive their remediation, acceptance, or escalation to governing bodies.
• Document the governance and reporting program including methodologies, processes and procedures, report writing, conventions for consistently vetting and documenting findings and working papers.
• Lead the development and maintenance of processes and procedures to ensure the accuracy of the reports produced by the team.
• Evaluate control weakness or key indicators exceeding risk limits and perform root cause analysis.
• Build a working knowledge of the business units strategic plan, key objectives, risk appetite statement, and RSCA process to understand the risks identified and controls applied to mitigate them in order to execute ad hoc risk management initiatives and controls testing.
• Assist in the detection of emerging and/or under recognized risks.
• Conduct data aggregation to support risk appetite framework and quarterly profile, including KRI's and ongoing risk identification.
• Assist business leaders in development of RAF metrics and thresholds.
• Generate content for regular management and risk program governance committees.
• Facilitate Risk Committee and other risk committee/working groups.
• Demonstrate Truist’s risk culture.

SOX Governance Strategist – Identity and Access Management

• Serve as a senior developer working with stakeholders on requirements, design, and implementation
• API integration between SBL and supporting applications
• Lead and perform development efforts such as analysis, design, coding/creating, and testing
• Identify and resolve complex technical, operational, risk management, and organizational challenges
• Support technology solutions that meet business needs
• Actively participate in refining user stories and deliver high-quality working software in an Agile environment

Software Engineer IV – Shared Wealth

Financial Planning and Analysis

• Responsible for delivering complex projects that support the overall enterprise strategic goals
• Provides oversight and project management leadership to cross-functional teams to execute on concurrent projects of large size
• Ensures standard project protocols are met
• Plans and deliveries on projects in accordance with the Enterprise Program Office strategy and methodologies
• Interfaces with all areas affected by the project including end users, business stakeholders, support functions, technology teams, and vendors
• Ensures adherence to quality standards and established policies and processes while managing the end-to-end project lifecycle of activities from scope definition to overall integrated plan development and execution
• Manage projects throughout the project lifecycle
• Evaluate progress and quality, manage issue resolution process and take corrective action, as necessary
• Oversees and/or prepares and maintains necessary project materials and artifacts
• Systematically review components of processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact, and/or regulatory requirement
• Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan
• Will serve as an individual contributor with ownership of multiple complex project portfolios