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Truist

Commercial Client Specialist II

Truist

Provide sales and service support to Relationship Managers in Commercial banking. Assist with loan processing and client servicing while ensuring accurate reporting and compliance.

Posted 6/25/2026full-timeLancaster • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Provide sales support to Relationship Managers
  • Assist with pipeline accuracy, call preparation, and onboarding deposit accounts
  • Support sales process and portfolio growth
  • Provide superior client service to Commercial Community Bank clients
  • Assist in general servicing of Commercial loans and deposits
  • Monitor reporting and escalate as needed
  • Communicate with clients regarding loan support
  • Manage problem loans and collections

Requirements

What you’ll need
  • High School diploma, or equivalent education and related training
  • Five years of related experience, preferably within financial services
  • Two years of experience in a CCS role, or similar
  • Demonstrated ability to identify, analyze and resolve issues independently
  • Advanced knowledge of related systems and processes
  • Good communication skills, both written and verbal
  • Good organizational skills
  • Ability to complete all core courses outlined in the CCS training curriculum
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life insurance
  • Disability
  • Accidental death and dismemberment
  • Tax-preferred savings accounts
  • 401k plan
  • 10 days of vacation (prorated)
  • 10 sick days (also prorated)
  • Paid holidays
  • Defined benefit pension plan (depending on the position and division)
  • Restricted stock units
  • Deferred compensation plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pipeline accuracyloan supportproblem loans managementcollections
Soft Skills
client servicecommunicationorganizational skillsissue resolution
Certifications
High School diplomaCCS training curriculum