Program Manager / Business Analyst
Morgan Stanley
SDLC
IT Business Analyst III
Truist
full-time
Posted on:
Location Type: Office
Location: Winston-Salem • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
SDLC
About the role
- Provide process, design and analysis support for developing solutions for interfacing business applications
- Drive requirements elicitation process for work efforts of all size and complexity
- Work in a direct or indirect leadership capacity to influence collaboration, communication and outcomes
- Provide project and portfolio management for smaller projects and business enhancements
- Serve as a key liaison between line of business (LOB) and the Technology Delivery teams
- May oversee the work, train, and coach other Business Analyst and/or contractors
- Collaborate with peer groups in Technology and LOBs to identify, document and communicate business needs and provide technology solutions
- Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and facilitate user acceptance testing
- Establish project and work request requirements using document, business process and workflow analysis
- Ensure stakeholders are involved in requirements gathering activities and facilitate elicitation sessions and walkthroughs
- Perform current state analysis of existing business systems, applications and functions
- Prepare user interface diagrams, business process and workflow diagrams
- Assist/coordinate pre-planning activities (business case, project estimate, project risk assessment, stakeholder analysis, draft charter)
- Improve and optimize service delivery utilizing structured problem solving methodology
- Attend business unit management meetings and facilitate routine meetings with business stakeholders
- Become deeply immersed and knowledgeable about core business functions, processes and workflows
- Serve as Subject-matter expert (SME) who can analyze the business applications and technologies
- Ensure strict adherence to all Technology and Truist policies and standards (e.g. SDLC, Change Management)
Requirements
- Bachelor degree OR ten years of information technology experience with significant experience in software development
- Eight years of experience as a business analyst or related role/experience
- Experience in one or more of: Project Management, Business Process Management, Relationship Management, Business Operations, Quality Management
- Ability to work independently and autonomously
- Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies
- Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements
- Ability to interact with management, business staff, and Technology professionals to gather, compile and exchange information on work requests/project requirements
- Strong meeting facilitation, presentation, verbal and written skills and ability to resolve conflicts
- Ability to manage multiple concurrent projects, activities and tasks under time constraints
- Ability to effectively interface with staff at all levels
- Exceptional communication, teamwork and influencing skills
- Excellent facilitation and organizational skills
- Strong critical and analytical thinking and problem-solving skills
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Understand core systems, applications and technical platforms
- Language Fluency: English (Required)
- Travel: Up to 25%
Benefits
- Medical, dental, vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment insurance
- Tax-preferred savings accounts
- 401k plan
- No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during first year
- 10 sick days (prorated)
- Paid holidays
- May be eligible for Truist’s defined benefit pension plan
- May be eligible for restricted stock units
- May be eligible for a deferred compensation plan
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisrequirements elicitationproject managementbusiness process managementquality managementWaterfall SDLCAgile methodologyworkflow analysisuser acceptance testingproblem solving
Soft skills
communicationteamworkinfluencingfacilitationorganizational skillsanalytical thinkingconflict resolutionindependencepresentation skillstime management
