Trove

Operations

• Develop and implement supply chain and warehouse solutions for new and existing brand partners.
• Anticipate and translate customer needs into operational processes.
• Manage systems and workflows for physical products, ensuring efficiency and quality.
• Build and maintain strong relationships with internal and external stakeholders.
• Adapt quickly to changing priorities and conditions, effectively managing complexity and change.
• Ensure no important details slip through the cracks with strong attention to detail.
• Proactively surface and address issues and areas of potential risk.
• Balance speed with quality and accuracy, providing daily and weekly visibility to team performance against goals.
• Drive continuous improvement in efficiency and quality.
• Support the final stages of the sales process by scoping and implementing appropriate production center services for new partner programs.
• Drive the integration of new partner merchandise into our single-SKU production workflows.
• Collaborate with cross-functional Trove team members to meet partner needs and ensure repeatable outcomes for new initiatives and special projects.
• Investigate new program services for existing and new partners.
• Collaborate with production center managers to map new partner merchandise flow through processes.
• Test new methods of processing to meet partner and company requirements such as customer buying experience, processing speed, and listing cost.
• Produce and organize documentation to support the integration of new partners into existing workflows.
• Advise the Partnerships & Business Development teams on best practices and educate them on how to use our solutions to meet partner requests.
• Demonstrate excellent follow-through on a variety of tasks such as data collection, reporting, workflow experimentation, and other projects as needed.

Operations Implementation Associate