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Senior Programme Manager
TroveSenior Programme Manager for Trove Recommerce ensuring successful onboarding of brand partners in Europe. Driving program implementation, account management, and financial coordination within the e-commerce sector.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Support the end-to-end onboarding of new brand partners, translating their unique needs into Trove’s technical and operational workflows.
- Coordinate across technical and logistical teams to ensure software integrations (e.g., Shopify, ERP systems like M3) and 3PL setups are executed flawlessly.
- Develop documentation and standard operating procedures (SOPs) to support new partner integrations.
- Serve as the primary point of contact for European brand partners, building trust and managing long-term strategic relationships.
- Navigate complex stakeholder environments, facilitating discussions on everything from carrier rates and packaging to marketing statements and program expansion.
- Proactively identify risks and opportunities to scale partner programs across EMEA.
- Execute financial tasks and reporting under the direction of the US Finance Team to ensure alignment with global standards.
- Support the transition and validation of business models, such as moving from principal to agent models for net revenue recognition.
Requirements
What you’ll need- Professional Background: Minimum 6+ years in account management, project management, or implementation within the e-commerce or SaaS sectors.
- Sector Expertise: Proven experience in e-commerce project management is essential.
- Financial Literacy: Comfortable with financial tasks, reporting, and coordinating with international finance departments.
- Technical Savvy: Understanding of e-commerce platforms, warehouse management software, and data integration.
- Soft Skills: Exceptional communication skills in German and English; ability to manage multiple workstreams simultaneously.
Benefits
Comp & perks- Flexible Remote Workplace - Trove’s flexible schedule and remote workplace allows employees more freedom in their schedule, which is invaluable when it comes to attending to the needs of personal and work life needs.
- Time to Relax: 28 vacation days plus one extra day per year on the team.
- We offer a Monthly Budget of 100€ for Gym Membership, Transit Card, etc. via our benefits platform Become1
- Betriebliche Altersvorsorge - Employees can set aside salary to invest in a qualified retirement investment plan
- Flat Hierarchies: Short communication channels, open collaboration, and personal responsibility with a tangible impact for our clients and the company.
- Career Opportunities: Exciting projects with plenty of creative freedom offer you diverse and long-term development and career prospects in a fast-growing company.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
e-commerce project managementfinancial reportingdata integrationsoftware integrationdocumentation developmentstandard operating procedures
Soft Skills
communication skillsrelationship managementstakeholder managementrisk identificationopportunity identificationmultitasking