Trodo

Logistics Specialist

• Support daily logistics operations and shipment flow management
• Monitor shipments and provide updates on delivery status (track & trace)
• Handle customer inquiries related to deliveries and shipment status
• Work with ticketing systems (e.g. Zendesk, Jira) to process requests and support cases
• Assist in handling delivery issues, returns, and claims processing
• Communicate with logistics partners, carriers, and internal departments to resolve operational issues
• Ensure accurate data entry and maintain up-to-date information in logistics systems
• Support the logistics team in maintaining efficient and reliable delivery processes

Junior Logistics Specialist

Customer Support

• Navigate car parts catalogues efficiently to identify and locate automotive components, ensuring accurate and timely order processing
• Assist customers with automotive-related and general inquiries, helping them identify and select the correct parts
• Follow company communication guidelines and maintain the required tone of voice
• Spot potential issues in customers’ component selections and provide expert recommendations for suitable alternatives when needed

Customer Service Technical Specialist

Influencer Marketing

• Manage and grow Trodo's affiliate programs across various affiliate networks and platforms, including CJ, Adtraction, Propelbon, and others
• Recruit, onboard, and activate new affiliate partners, including publishers, content websites, price comparison platforms, and other partnership channels
• Optimize affiliate performance through commission strategies, promotional campaigns, incentive programs, and product feed management
• Monitor and analyze affiliate marketing performance, including traffic, conversion rates, CPA, ROAS, and return on investment
• Develop and execute influencer marketing activities aligned with Trodo's brand and business objectives
• Identify, recruit, and build long-term relationships with influencers and content creators across platforms such as YouTube, TikTok, Instagram, and others
• Manage influencer campaigns end-to-end, including outreach, negotiations, campaign briefing, execution, coordination, and reporting
• Identify new growth opportunities through partnerships, influencer platforms, and international markets

Affiliate & Influencer Marketing Specialist

Software Engineer

• Work with APIs, third-party libraries, and internal modules to enhance application capabilities
• Ensure responsive, performance optimized and mobile-friendly designs
• Write clean, scalable, and well-documented code.
• Test features thoroughly before submitting them for quality assurance
• Collaborate with project managers, testers and other developers in the team

Junior Logistics Specialist

Customer Service Technical Specialist

Affiliate & Influencer Marketing Specialist

Senior Magento Developer