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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in logistics operations, including shipment flow management, customer communication, and data accuracy. Capable of utilizing ticketing systems and maintaining effective collaboration with logistics partners and internal teams.
Highest-signal resume keywords
Logistics Operations SupportShipment Tracking & TracingCustomer Inquiry HandlingData Entry AccuracyMS Excel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics ProcessesShipment ManagementClaims ProcessingData HandlingTicketing Systems
Soft Skills
Good Communication SkillsCustomer-Oriented MindsetAttention to DetailAbility to Manage Multiple TasksWillingness to Learn
Tools & Technologies
ZendeskJira
Industry Keywords
Supply Chain ProcessesDelivery IssuesOperational IssuesReturns Management
About the role
Key responsibilities & impact- Support daily logistics operations and shipment flow management
- Monitor shipments and provide updates on delivery status (track & trace)
- Handle customer inquiries related to deliveries and shipment status
- Work with ticketing systems (e.g. Zendesk, Jira) to process requests and support cases
- Assist in handling delivery issues, returns, and claims processing
- Communicate with logistics partners, carriers, and internal departments to resolve operational issues
- Ensure accurate data entry and maintain up-to-date information in logistics systems
- Support the logistics team in maintaining efficient and reliable delivery processes
Requirements
What you’ll need- Interest in logistics or previous experience in a similar role (preferred)
- Proficiency in English is essential for communication with foreign suppliers
- Basic understanding of logistics or supply chain processes
- Good communication skills and a customer-oriented mindset
- Strong attention to detail and accuracy in data handling
- Ability to work in a fast-paced environment and manage multiple tasks
- Basic knowledge of MS Excel
- Willingness to learn new systems and processes
Benefits
Comp & perks- Extended health insurance
- Flexible benefits (extra holidays or paid GYM)
- Growth & development opportunities
- Employee Purchase Program
- Mental health support program
- Fruits (and ice cream during summer), and refreshments in the office
- Family-friendly workplace
- Celebrations of employee's important life moments
- Team buildings and corporate events
