Triquetra

Human Resources

• Own compliance with federal, state, and local employment laws (FLSA, FMLA, ADA, Title VII) across a remote, multi-state US workforce
• Maintain and update the employee handbook, policies, and SOPs in partnership with the VP of People
• Manage leave of absence administration including FMLA, parental leave, and accommodation requests
• Conduct regular compliance audits and proactively flag required policy updates
• Own full-cycle recruiting for US-based roles: intake through offer close
• Implement and manage structured hiring processes including scorecards, interview guides, and candidate communication
• Partner with hiring managers to define requirements and build pipelines aligned with headcount plans
• Execute the structured US onboarding program to integrate new hires within their first 90 days
• Track and report on recruiting metrics: time-to-fill, pipeline quality, offer acceptance rate, and 90-day retention
• Manage employee relations matters, including workplace concerns, investigations, documentation, and resolution
• Administer employee benefits programs (health insurance, retirement, PTO, leave policies) and serve as primary point of contact for employee benefit questions
• Own US payroll coordination through ADP: accurate and timely data submission each pay cycle
• Execute and administer performance review cycles across the organization: scheduling, manager preparation, documentation, calibration logistics, and follow-up tracking
• Coach managers on performance conversations, feedback delivery, and progressive discipline
• Support managers through the PIP process: provide templates, review for compliance, track milestones, and ensure documentation through resolution
• Administer the 360 Learning LMS: content deployment, user management, completion tracking, and engagement reporting
• Coordinate learning program logistics across US and international teams
• Partner with VP of People on development program rollout and career pathing initiatives
• Own the contractor compliance lifecycle: classification reviews, agreement execution, renewals, SOW management, and offboarding
• Maintain a centralized contractor registry and conduct regular classification audits
• Coordinate with VP of People on non-standard arrangements and compliance escalations

HR Manager

Financial Planning and Analysis

• Oversee day-to-day financial operations including accounts payable, accounts receivable, payroll coordination, and month-end close processes.
• Ensure accurate and timely financial records and maintain strong financial discipline across the organization.
• Establish and maintain internal financial controls and policies appropriate for the company’s stage of growth.
• Own P&L management, analyzing financial performance and identifying the key drivers behind financial results.
• Conduct variance analysis to identify differences between forecasted and actual performance and provide insights into underlying causes.
• Lead the budgeting and annual planning process in collaboration with department leaders.
• Develop and maintain cash flow forecasts and manage liquidity to ensure the company maintains clear visibility into its financial position.
• Monitor financial trends and proactively flag risks or opportunities before they impact operations.
• Prepare monthly and quarterly financial reports that are clear, accurate, and actionable for leadership.
• Translate financial data into insights that support business decision-making.
• Manage relationships with banks, credit facilities, and financial partners.
• Oversee vendor payment terms and financial obligations.
• Coordinate tax preparation and compliance with external CPA firms and advisors.
• Continuously assess opportunities to improve financial processes, systems, and reporting capabilities.
• Identify where the finance function needs to grow and help build the foundation for future team expansion.

Director of Finance

Director

• Manage and continuously improve the IT ticketing system; ensure timely, high-quality resolution of employee support requests
• Serve as escalation point for complex technical issues across hardware, software, and networking
• Establish and document standard operating procedures for common IT requests and workflows
• Oversee procurement, configuration, deployment, and lifecycle management of laptops, mobile devices, and peripherals
• Maintain accurate asset inventory and enforce device management policies (MDM)
• Manage onboarding and offboarding IT processes for all employees
• Own the company's software stack — evaluate, procure, and manage licenses across SaaS tools, productivity suites, and business applications
• Track license utilization, identify redundancies, and optimize spend
• Ensure compliance with all software licensing agreements
• Implement and maintain foundational cybersecurity controls: endpoint protection, MFA, SSO, access management, email security, and data backup
• Develop and enforce security policies and train employees on best practices
• Monitor for threats and coordinate response to security incidents
• Work toward compliance with relevant security frameworks as the business scales (SOC 2, etc.)
• Manage relationships with IT vendors, ISPs, and managed service providers
• Own the IT budget — track spend, negotiate contracts, and identify cost-saving opportunities
• Evaluate and recommend new tools and technology investments with a clear ROI lens
• Partner with leadership to align IT capabilities with business goals
• Build a scalable IT roadmap that anticipates growth from 80 to 200+ employees
• Evaluate build vs. buy decisions and make recommendations with supporting analysis.

HR Manager

Director of Finance

Director for IT