Fire and Security Service Engineer
Trinity Fire & Security Systems
Fire Alarm Service Engineer
Trinity Fire & Security Systems
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Completing scheduled servicing in a timely and efficient manner, adhering to Trinity’s high-quality standards
- Working as part of a skilled team of Service Engineer’s and supported by wider support departments to provide high quality service and customer experience
- Effectively communicate with customers to ensure a good understanding of system and site status
- Liaise with service administrators and other internal stakeholders to ensure our service commitments are met
- Work to a planned service and maintenance schedule, emergency call out requirements
- Issue remedial repairs and minor additions to existing installations in line with service administration guidance
- Work with systems including Gent, Notifier, Advanced, Protec & other open protocol/conventional systems; CCTV - HikVision, Avigilon, Dahua; Intruder - Galaxy, Texecom; Access Control - Paxton, Honeywell, Gallagher
Requirements
- Experience in servicing and maintaining fire, security & CCTV systems to relevant British Standards
- Ability to identify all types of cable associated with fire detection and security systems, and to correctly test and terminate the cable ends in accordance with manufacturers’ instructions
- A logical approach to system fault diagnosis and rectification
- To always provide outstanding customer service
- Excellent verbal and written communication
- Understand the basic building services to test cause and effect of fire alarm interfaces
- A comprehensive understanding of the causes and cures of fire, intruder, CCTV and access control problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the systems
- Basic Electrical Safety training (ECA)
- Security vetting (industry requirement)
