2nd Level Customer Care Agent
Wemolo
Customer Support Representative, Danish Speaker
CBREX
full-time
Posted on:
Origin: • 🇵🇹 Portugal
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Respond to customer inquiries via phone, email, and chat, ensuring high-quality support
- Provide accurate information about products and services and address customer concerns
- Resolve customer issues promptly to maintain satisfaction and ensure positive experiences
- Update customer records and track feedback to improve service
- Collaborate with the team to enhance customer service quality and efficiency
Requirements
- Fluency in Danish (native or C2 level)
- Strong written and verbal communication skills
- Ability to work flexible hours and rotating shifts, including weekends
- Strong organizational skills and ability to manage multiple tasks
- Previous customer service experience is a plus
