TRIMEDX

Site Manager

TRIMEDX

full-time

Posted on:

Location Type: Office

Location: Richland • California • Washington • United States

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About the role

  • Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others.
  • Motivate others through praise, recognition, and rewards.
  • Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible.
  • Coach and mentor technicians, and supervisors. Provide feedback on performance and Document habits to deliver continuous service excellence.
  • Influence change through recommendations. Guide other professionals based on credibility and technical knowledge.
  • Provide clear direction to ensure collective achievement of goals and objectives.
  • Create an environment of respect, collaboration, and open communication.
  • Identify and support development needs of direct reports and team members including connecting them to resources both internally and externally to ensure a culture of continuous improvement.
  • Create high levels of employee engagement by understanding organizational and personal drivers that impact drivers and developing action plans that deliver increased engagement.
  • Set clear goals and expectations for teams, monitor, and enable performance and intervene with appropriate action when performance gaps occur and provide timely, honest feedback. Ensure that associates complete assigned actions by required deadlines.
  • Manage service operations functions, such as service contracts and resources. Document the demand labor, demand parts, contracts, in-house labor, and in-house parts.
  • Use policies as guides and apply sound judgement in day-to-day activities.
  • Answer questions and meet with others to discern the root cause of technological/process problems.
  • Manage inventory of shop supplies and database stockroom for accuracy to include an annual inventory.
  • Develop service strategies with an outlook of continuous process improvement and provide metrics to TriMedx Central Office.
  • Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented.
  • Provide timely feedback on projects and other requests as assigned.
  • Identify variances to the norm, and make decisions about immediate corrective action.
  • Administer MEMP to key performance measures.
  • Manage site KPI’s (PM’s, WOT’s, Alerts and Regulatory).
  • Manage the work order approval process.
  • Support and make recommendations on continuous improvement initiatives and work with leadership to implement identified corrective actions.
  • Champion and lead continuous improvement initiatives including evaluating site wide metrics root cause. Build corrective actions to bring back to the standard. Identify variances to the norm and make decisions about corrective actions.
  • Define and recommend solutions to satisfy issues raised by external customer (System C-suite level). Ensure regular interaction with external customers.

Requirements

  • Minimum 5 years’ experience in a clinical engineering or equivalent environment with proven business acumen and ability to develop others.
  • Minimum 3 years of people leadership experience.
  • Experience requirements will be waived for successful graduates of the TRIMEDX Clinical Engineering Leadership Program.
  • Ability to manage day-to-day and long-term site operations.
  • Ability to lead, motivate, and develop others.
  • Ability to perform financial analysis and calculate budgets, revenue, and costs.
  • Knowledge of Microsoft Office applications required.
  • Strong written, verbal, and presentational communication skills.
  • Ability to think and manage strategically.
  • Build relationships across diverse customer base.
  • Provide mentoring to Supervisors and Senior Technicians.
  • Preferred path includes prior experience as an Assistant CE Manager, Senior Technician, Supervisor, or other leadership development program.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible working arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical engineeringfinancial analysisbudgetingrevenue calculationcost calculationservice operations managementinventory managementcontinuous process improvementperformance metricsroot cause analysis
Soft Skills
leadershipmotivationcoachingmentoringcommunicationcollaborationproblem-solvingstrategic thinkingemployee engagementfeedback delivery
Certifications
TRIMEDX Clinical Engineering Leadership Program