Trimble Inc.

Director Customer Experience Operations

Trimble Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Westminster • Colorado • Oregon • United States

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Salary

💰 $136,400 - $187,500 per year

Job Level

Lead

About the role

  • Define long-term CX Operations strategy
  • Oversee customer lifecycle processes for efficiency
  • Act as liaison between CX and internal partners
  • Lead annual CX planning cycle
  • Establish and monitor key performance indicators

Requirements

  • Leadership skills in Customer Experience Operations
  • Strategic aptitude and analytical skills
  • Strong operational skills
  • Collaboration with global leaders
  • Experience with CX technology stack
Benefits
  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • Time off plans
  • Retirement plans
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadership skillsstrategic aptitudeanalytical skillsoperational skillscollaboration