Operations Manager
Trilagen
full-time
Posted on:
Location Type: Hybrid
Location: Bethesda • Maryland • New York • United States
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About the role
- Own invoicing, collections, and coordination with accounting to ensure strong financial operations.
- Manage payroll coordination, expense tracking, and vendor management.
- Support recruiting and hiring processes, including scheduling, onboarding, and documentation.
- Maintain and improve internal systems, tools, and workflows (CRM, documentation, reporting).
- Coordinate across teams to ensure projects move forward efficiently and deadlines are met.
- Identify inefficiencies and implement processes that improve execution and scalability.
- Provide direct support to the founder, including prioritization, follow-ups, and operational execution.
- Oversee documentation and reporting related to business operations and key metrics.
Requirements
- 7-10+ years of experience in operations, business operations, consulting, or a similar role in a fast-paced environment.
- Experience working at a startup, high-growth company, or in a highly dynamic environment is strongly preferred.
- Demonstrated ability to build, improve, and manage processes across functions (finance, operations, or people).
- Strong organizational skills with the ability to manage multiple priorities and execute independently.
- Comfortable handling operational tasks across finance (invoicing, expenses), hiring coordination, and internal systems.
- High level of ownership and accountability with a “figure it out” mindset.
- Strong communication skills and ability to work directly with leadership.
- Proficiency with common business tools (e.g., Google Workspace, CRM systems, project management tools).
- Detail-oriented with a focus on accuracy, follow-through, and continuous improvement.
- Experience supporting a founder or small leadership team.
- Exposure to basic finance operations (invoicing, payroll coordination, budgeting).
- Experience implementing or improving internal tools and workflows.
Benefits
- 401K
- Health Insurance
- Dental Insurance
- Paid Time Off
- Paid Sick Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
invoicingcollectionspayroll coordinationexpense trackingvendor managementrecruitingonboardingdocumentationreportingprocess improvement
Soft Skills
organizational skillsmulti-priority managementindependent executionownershipaccountabilitycommunication skillsdetail-orientedcontinuous improvementproblem-solvingcollaboration