Trendyol Group

Delivery Operations Professional

Trendyol Group

full-time

Posted on:

Location Type: Hybrid

Location: Çayırova • 🇹🇷 Turkey

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Job Level

Mid-LevelSenior

About the role

  • Manage the entire lifecycle of Private Label inbound shipments from overseas origins and B2B inter-warehouse transfers from point of origin to final destination.
  • Strategically manage and develop key logistics partners, including freight forwarders, customs brokers, and carriers.
  • Monitor performance through periodic business reviews, and negotiate contracts and SLAs to optimize for cost and service quality.
  • Lead all import and export customs clearance processes, proactively manage potential risks, and ensure all operations are in full compliance with local and international regulations.
  • Conduct data-driven analysis of shipment costs, lead times, and service quality to identify bottlenecks. Develop and implement process improvement initiatives to enhance efficiency and drive cost savings.

Requirements

  • Bachelor's degree in a relevant field such as Industrial Engineering, Supply Chain Management, Logistics, or International Trade.
  • A minimum of 3+ years of proven, hands-on experience in international logistics, freight forwarding, or import/export operations.
  • Advanced proficiency in MS Excel is a must for reporting and data analysis.
  • A proactive individual with a strong sense of ownership, who takes full accountability for the end-to-end process.
  • Excellent negotiation skills combined with a data-driven, analytical mindset to drive effective problem-solving.
  • Proven ability to remain calm and results-oriented under pressure, thriving in a fast-paced and dynamic business environment.
  • This position includes both specialist, senior specialist experience
Benefits
  • Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
  • Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
  • Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
  • Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
  • Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
  • A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
  • Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
  • Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisprocess improvementimport/export operationsfreight forwardingcustoms clearancelogistics managementcost optimizationservice quality monitoringrisk managementcontract negotiation
Soft skills
proactiveownershipaccountabilitynegotiationanalytical mindsetproblem-solvingcalm under pressureresults-orientedadaptabilitycommunication