TREELAX PARTNER

Customer Success Manager

• You guide new partner companies through onboarding: explain processes, set up modules, and ensure a smooth start with the system.
• You schedule appointments flexibly based on our partners' availability — sometimes early, sometimes later in the day (lead time: 2–7 days).
• You support existing partners with questions about using our systems and find pragmatic solutions — often with a listening ear and patience.
• You prepare technical topics for our development team in India in English and keep all stakeholders updated.
• You hold yourself to high standards and are aware of your responsibility as the key interface to our partner companies.
• You work independently: when you take something on, it gets done — without someone needing to follow up.

Digital Implementation, Partner Success Specialist