Onboarding Manager – you make partners successful

TREELAX PARTNER

Onboarding Manager at TE-Time GmbH guiding tree care partners through software implementations. Focusing on long-term support and success for small to medium businesses across Germany.

Posted 7/6/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSenior💰 €60,000 - €70,000 per yearWebsite

About the role

Key responsibilities & impact

You guide new partner businesses.
You set up their system, train them, and support them remotely via video.
You remain their ongoing point of contact.
You answer questions patiently and clearly.
You ensure your partners actually use the product and become more successful as a result.
You identify additional opportunities for them, such as a professional website or online marketing.

Requirements

What you’ll need

A genuine service mindset.
A real interest in people and a good rapport with practitioners.
Tact and sensitivity when guiding change.
Patience and good judgment.
Reliability.
An independent, structured working style, flexibility in working hours, and very good German language skills.
Prior experience is not required.

Benefits

Comp & perks

Performance bonus for partners who get started successfully and remain active thanks to your support.
Upsell commission when a partner gains additional value through your help.
Flexible working hours.
On-site practical day with one of our partners.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Good RapportTactSensitivityJudgmentStructured Working Style