Travelfusion

SDET

• Automate testing of core back-end code and services.
• Improve and refactor existing code to increase configurability and isolation, enabling more effective automated test suites.
• Research, read and understand API specifications and technical documentation.
• Design, implement and maintain automated test cases and test suites.
• Identify opportunities to improve testing efficiency, coverage and release quality.
• Design, build and maintain scalable test automation frameworks for API applications.
• Develop and execute automated test scripts to validate software functionality, performance and reliability.
• Integrate automated tests into CI/CD pipelines such as Jenkins and GitHub Actions to support continuous testing and rapid deployment.
• Identify, analyse and document software defects while working closely with development and QA teams to improve software testability.
• Monitor test results, troubleshoot automation issues and maintain existing test frameworks and scripts.
• Update and expand automated test suites to support new features and evolving business requirements.

Test Automation Engineer/Developer

Analyst

• Monitor, analyse and produce executive reports on the overall performance of the payment system - failures, trends and forecasts
• Responsible for the execution of day-to-day reconciliation, chargebacks and root cause analysis and client management processes related to tfPay
• Guide/Advise customers on how to adopt our Payment solution correctly; review / respond / resolve customers’ issues and enquiries via emails
• Actively investigate, support and optimise payment flows to improve conversion rates and throughput
• Expand the adoption of Travelfusion Payment with the existing and new customers, ensuring an increase in bookings made through our tfPay system; make sure the targets are achieved
• Create and maintain project plans, GANTT charts and timelines together with documentations
• Manage all incidents and downtimes
• Act as a point of contact for customers, suppliers and payment providers for their enquiries and escalations
• Monitor our internal alerts, escalate and make sure they are resolved
• Update internal documentation, keep the team posted on changes
• Create clear dashboards, reports on the performance of the Travelfusion Payment solution, trends, failure reasons
• Contribute to the process documentation, SOPs, best practices and continuous improvements

Payments Analyst

Technical Account Manager

• Manage end-to-end technical relationships with 1st and 2nd tier partners
• Take full ownership of technical escalations, identifying and resolving issues
• Champion our partners needs while collaborating with product and development teams
• Become a trusted expert with our APIs and products
• Streamline technical workflows and coordinate across departments
• Create clear, concise communication resources tailored to partner needs

Account Manager

• Manage and nurture relationships with TMCs, OBTs, and corporate clients
• Serve as the primary point of contact for existing clients, providing proactive problem resolution
• End to end management onboarding new and existing corporate customers to key products
• Identify opportunities to increase booking volume revenue
• Conduct regular presentations and Business Reviews with customers
• Project management of the development of customised solutions
• Participate in industry events and conferences to strengthen Travelfusion brand visibility
• Prepare and analyse reports for customer feedback and identify opportunities for growth
• Management of contract renewal and negotiation with key corporate clients.

Business Development / Account Manager - Corporate

Backend Engineer

• Contribute to all phases of the development lifecycle
• Write well designed, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Mentor and train team members

Test Automation Engineer/Developer

Payments Analyst

Technical Account Manager

Business Development / Account Manager - Corporate

Mid-Level Core Java Engineer