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Director of Data and Insights
Travel Chapter. Owning and delivering Travel Chapter’s data and AI strategy, aligned to our growth plans .
About the role
Key responsibilities & impact- Owning and delivering Travel Chapter’s data and AI strategy, aligned to our growth plans
- Positioning data and AI as strategic enablers across the organisation, influencing decisions at senior and board level
- Identifying and delivering high-impact AI opportunities across customer experience, pricing, operations and internal productivity
- Moving the business from reactive reporting to proactive, predictive and increasingly automated decision making
- Bringing together Data Science & Insights and Data Engineering & Platform under a single, value-driven roadmap
- Acting as a trusted partner to the Senior Leadership Team, translating complex data opportunities into clear commercial outcomes
- Building strong relationships across Commercial, Marketing, Product, Technology, Finance and Operations
- Establishing clear data governance, ownership and reporting standards to ensure trust, consistency and scalability
- Shaping and evolving our data platform to support advanced analytics and AI capability
- Driving high-quality delivery across reporting, insights and data science, with a clear focus on measurable impact
- Building, leading and developing a high-performing Data & Insights function
Requirements
What you’ll need- Significant experience leading data, analytics or data science functions within a commercial environment
- A proven track record of delivering measurable business value from data and insight
- Experience shaping or delivering data strategy, analytics transformation or platform evolution
- Strong exposure to AI and machine learning, with the ability to identify practical, high-impact use cases
- Confidence operating at a senior level, influencing stakeholders and guiding decision making
- A strong understanding of the end-to-end data lifecycle, from ingestion through to insight and action
- Experience with modern data platforms and BI tools such as Power BI
- The ability to translate complex technical concepts into clear, actionable business insight
Benefits
Comp & perks- Competitive salary
- Opportunity to shape data and AI strategy
- People-first organization
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data strategyanalytics transformationdata scienceAImachine learningdata governanceadvanced analyticsdata lifecyclepredictive analyticsautomated decision making
Soft Skills
influencing stakeholdersbuilding relationshipstranslating complex conceptsleading teamsdelivering measurable business valueguiding decision makingtrust buildingcommunicationcollaborationstrategic thinking