Travel Chapter

Director

• Owning and delivering Travel Chapter’s data and AI strategy, aligned to our growth plans
• Positioning data and AI as strategic enablers across the organisation, influencing decisions at senior and board level
• Identifying and delivering high-impact AI opportunities across customer experience, pricing, operations and internal productivity
• Moving the business from reactive reporting to proactive, predictive and increasingly automated decision making
• Bringing together Data Science & Insights and Data Engineering & Platform under a single, value-driven roadmap
• Acting as a trusted partner to the Senior Leadership Team, translating complex data opportunities into clear commercial outcomes
• Building strong relationships across Commercial, Marketing, Product, Technology, Finance and Operations
• Establishing clear data governance, ownership and reporting standards to ensure trust, consistency and scalability
• Shaping and evolving our data platform to support advanced analytics and AI capability
• Driving high-quality delivery across reporting, insights and data science, with a clear focus on measurable impact
• Building, leading and developing a high-performing Data & Insights function

Director of Data and Insights