TravClan

Account Manager

TravClan

full-time

Posted on:

Location Type: Office

Location: Delhi • India

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Salary

💰 ₹540,000 - ₹750,000 per year

About the role

  • Building and managing a highly engaged community of business entrepreneurs/agents
  • Educating members about TravClan and managing 100-200 business accounts
  • Working closely with finance, product, and marketing teams to build better processes and products
  • Healthy retention of agents while growing the volume of Agent's business through TravClan
  • Ensuring customer delight while managing Agent's grievances
  • Effectively managing feedback and escalations from customers and vendors
  • Hosting offline and online events & meet-ups of members

Requirements

  • Love Challenges
  • Enjoy the Thrill of Closing Sales
  • Be comfortable with Targets
  • Enjoy speaking to clients on call
  • Perform consistently
  • Hustle, Hustle, Hustle
  • Not comfortable with sales/targets
  • Not okay speaking with customers on call for a minimum of 4-5 hours daily
  • Not good at resolving customer queries or escalations
  • Not comfortable with long working hours (10-12 hours daily)
  • Not excited about working on Saturdays (6 days a week)
Benefits
  • ESOPs
  • Promotions
  • Aggressive growth prospects
  • Fast career growth
  • Fast appraisals
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
community managementcustomer servicesales closingtarget-orientedcommunicationproblem-solvingevent hostingfeedback managementrelationship buildingretention strategies