Transport UK Group

Business Performance Manager

Transport UK Group

full-time

Posted on:

Location Type: Hybrid

Location: Glasgow • United Kingdom

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Tech Stack

SQL

About the role

  • Lead and develop a team of performance analysts to deliver high-quality business intelligence.
  • Design and maintain performance dashboards for senior leadership and stakeholders.
  • Drive accurate planning and forecasting to ensure optimal resourcing and KPI achievement.
  • Develop and implement robust data systems and forecasting models.
  • Collaborate with internal and external stakeholders to deliver exceptional customer service outcomes.
  • Support ad hoc projects and promote continuous improvement across the Shared Service Centre.

Requirements

  • Proven experience in Management Information and Performance Management.
  • Strong background in workforce management, demand forecasting, and performance analysis.
  • Advanced Excel skills (including PowerPivot and complex formulas).
  • Proficiency in SQL and familiarity with Business Intelligence tools.
  • Excellent analytical and problem-solving abilities.
  • Qualification in Data Science or Data Analytics.
Benefits
  • On-the-job training and continuous personal development opportunities.
  • Regular performance feedback and 1:1s to help you succeed.
  • Support for family events, personal support, and a focus on having fun in the workplace.
  • Opportunities for career progression.
  • Competitive benefits.
  • Discretionary ScotRail Season Ticket (home to work)
  • Discretionary bonus scheme
  • Hybrid working (for most roles, after probation)
  • Living Wage and Living Hours Accredited
  • 34 days holiday (including public holidays) with option to buy additional
  • Generous salary exchange Pension Scheme and Life Assurance Scheme
  • Optional Health Cashplan Scheme
  • Employee Assistance Programme and Wellbeing Support including mental, physical, financial and social
  • Flexible dress code where you can Dress for Your Day!
  • Social events including Summer Event and Christmas Party
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
performance analysisworkforce managementdemand forecastingdata systemsforecasting modelsadvanced ExcelPowerPivotSQLBusiness Intelligence toolsdata analytics
Soft Skills
leadershipcollaborationcustomer serviceanalytical abilitiesproblem-solvingcontinuous improvement
Certifications
qualification in Data Sciencequalification in Data Analytics