Technical Program Manager
Latent Markets
Cloud
Senior IT Business Systems Analyst
Transamerica
full-time
Posted on:
Location Type: Hybrid
Location: Cedar Rapids • Iowa, Maryland, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $82,000 - $87,500 per year
Job Level
Senior
Tech Stack
CloudSDLC
About the role
- Define and document business requirements related to system functionality, performance, security, and internal controls
- Document current state and future state processes for gap analysis, process improvement opportunities and training
- Communicate effectively with external and internal teams to ensure delivery of solutions and project functional requirements
- Participate or coordinate technology evaluations, Request for Proposal processes, impact analysis and feasibility studies
- Maintain relationships with IT application vendors during selection processes and implementation projects
- Prepare test cases and execute detailed test cases/scripts for functional and regression testing; track issues and coordinate user acceptance testing
- Prepare application administration documents, end-user documentation, and application training to end-users
- Assist in troubleshooting/resolution of issues and ensure appropriate tickets and documentation
- Utilize change management process for modifications or upgrades; act as point of contact with application vendor and customer for releases and updates
- Ensure proper application monitoring and coordinate with technical staff for issues
- Work with GTS Compliance team to ensure risk and compliance controls are met and/or mitigated
- Liaise with peers in country-units and external parties to exchange best practices and mature Business Analyst role
Requirements
- Bachelor’s degree in a related field or equivalent knowledge
- Minimum related work experience of 5-7 years (Senior level)
- Moderate to well-developed in business requirements gathering and documenting
- Moderate to well-developed skill in quality assurance and testing methodologies
- Moderate to well-developed skill in creating application administrator guides and user documentation
- Moderate to well-developed understanding of application security and related compliance processes
- Moderate to well-developed business process analysis/mapping skills
- Moderate level of ability estimating and budgeting for IT services
- Well-developed knowledge of standard SDLC methodologies
- Well-developed ability to work and adapt effectively to all levels within and outside the organization
- Well-developed communication skills (written, verbal, listening)
- Moderate to well-developed skills in root cause analysis
- Moderate awareness of cultural differences working within a global company
- Well-developed ability to accept and embrace change, and manage through ambiguous situations
- Well-developed ability to work effectively in team environment or independently
- Demonstrates high work ethics, such as being proactive, accountable, and responsible
- High experience with MS Office products (Word, Excel, Visio, & PowerPoint) as well as SharePoint
- Preferred: Financial Services and Insurance industry experience
- Preferred: Experience with Data and Monitoring
- Preferred: Experience with Agile development, Scrum, and DevOps
- Preferred: Experience with cloud technologies
- Ability to explain technical requirements to and work with developers and provide pseudocode
- Applicants must be authorized to work for any employer in the U.S.; employer will not sponsor work visas
Benefits
- Competitive Pay
- Bonus for Eligible Employees
- Benefits Package
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Disability Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Discounts
- Career Training & Development Opportunities
- Paid Time Off starting at 160 hours annually for employees in their first year of service
- Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays)
- Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
- Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child
- Adoption Assistance
- Employee Assistance Program
- College Coach Program
- Back-Up Care Program
- PTO for Volunteer Hours
- Employee Matching Gifts Program
- Employee Resource Groups
- Inclusion and Diversity Programs
- Employee Recognition Program
- Referral Bonus Programs
- Annual Bonus (based on the Company Bonus Plan/Individual Performance)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business requirements gatheringquality assurancetesting methodologiesapplication securitybusiness process analysisSDLC methodologiesroot cause analysisbudgeting for IT servicesapplication administrationuser documentation
Soft skills
communication skillsadaptabilityteamworkproactivityaccountabilityresponsibilityproblem-solvingcultural awarenesschange managementindependence
