Executive Assistant
Centene Corporation
Claims Specialist
Trajector
full-time
Posted on:
Origin: • 🇺🇸 United States • Utah
Visit company websiteSalary
💰 $15 per hour
Job Level
Mid-LevelSenior
About the role
- Contact potential clients over the phone and screen them for office criteria.
- Gather information required for a Social Security application.
- Ensure representation paperwork is signed and returned to the office.
- Maintain intakes per hour and conversion at or above department metrics.
- Remain logged into the Dialer System for 7 hours and correctly log results of all calls.
- Maintain high standards of accuracy in all tasks.
- Communicate effectively and efficiently with clients, coworkers, and managers.
- Retain basic Social Security and Disability knowledge and protocols.
- Follow policies contained in the Employee Handbook.
- Return voicemails from potential and current clients and perform packet follow-up calls.
- Attend monthly boot camp training and complete ongoing training.
- Maintain regular, reliable, and punctual attendance.
Requirements
- Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- High school diploma or equivalent.
- Familiar and competent with standard office equipment including work computer, and word processing, spreadsheet, and database software.
- Ability to work independently and balance task responsibilities in a customer service setting.
- Reliable internet connection where the computer can be directly connected to the internet router.
- Ability to communicate effectively and efficiently with diverse, and sometimes challenging, individuals and respond calmly and efficiently to situations ranging from routine to urgent.
- Ability to handle multiple activities or interruptions at once and to work positively and effectively within a team and as self-directed.
- Attention to detail and accuracy.
- Minimum internet speed of 25 Download/10 Upload.
