Trading Technologies

Platform Engineer

• Support, debug, and enhance the entire application stack from React.js frontend to Python backend services (Flask, Litestar, Celery) running on AWS ECS.
• Provide operational support for backend services and Kafka producers/consumers written in Python.
• Maintain the centralized management utility and master API service to ensure frontend and backend stability and performance.
• Collaborate closely with other engineers to diagnose issues and deliver solutions spanning infrastructure, backend, and frontend codebases.
• Design, automate, and manage AWS infrastructure using Terraform, ensuring repeatable, secure, and documented environments.
• Provision and manage AWS MSK (Kafka) clusters, including topics, ACLs, and MSK Replicator cross-region replication to ensure high availability.
• Build and maintain robust CI/CD pipelines to automate build, testing, and deployment for infrastructure and applications.
• Design and implement secure VPC architectures, network segmentation, and service-to-service communication patterns.
• Integrate and manage observability, monitoring, and alerting using CloudWatch, Prometheus, and OpenTelemetry.

Support Engineer

• Serve as primary point of contact for customer queries via support desk calls, trading platform tickets, or the customer ticket portal
• Troubleshoot front-end and back-end issues using log files, issue replication, and platform knowledge
• Analyze front-end and back-end logs (Kibana/ELK) to diagnose and resolve issues
• Recognize high-priority incidents, perform initial troubleshooting, and escalate to Engineering or Site Reliability teams as needed
• Maintain accurate case documentation, track incidents from report through final resolution, and provide regular status updates to clients
• Provide feedback to product and engineering teams on recurring issues and potential enhancements
• Communicate professionally and clearly with clients and coordinate with Engineering, Site Reliability, Product, and Operations teams
• Contribute to knowledge sharing via documentation, training, and support wikis (Confluence)
• Use core support tools including ServiceNow, Kibana/ELK, Slack, Webex, Confluence, and Google Gemini for communication and troubleshooting
• Be online and responsive during assigned working hours and participate in occasional weekend/holiday coverage or mock trading sessions
• Collaborate on PTO scheduling and desk coverage to ensure continuous customer support
• Take ownership of assigned cases, maintain high quality of troubleshooting and documentation, manage time effectively, and adhere to company policies and procedures

Chief Marketing Officer

• Work closely with the wider Marketing team in partnership with Sales and Product Management to drive awareness of TT’s product offering and generate sales leads
• Report to the EVP and Chief Marketing and Communications Officer in Chicago and collaborate with London, U.S. and India teams on design and production of materials
• Lead product marketing including go-to-market campaign strategies and customer communications to drive upsells and cross-sells, with focus on futures and options and trade surveillance
• Curate, create and manage social media content with a primary focus on LinkedIn and report associated performance metrics
• Design and execute targeted email marketing campaigns to drive new demand, nurture leads and cross-sell, including monthly customer newsletters
• Manage development and segmentation of marketing lists for targeted campaigns
• Track and report on key marketing metrics, including ROI and customer engagement
• Plan and coordinate in-person and virtual events, trade shows and conferences, managing logistics and budget
• Deliver content including blog posts, brochures, sell decks and customer use cases
• May lead go-to-market campaigns for FX and fixed income product expansions during the 12-month period

Director of Marketing

People Operations

• As a People Operations Generalist, manage day-to-day functions of the People Operations department to ensure a smooth and positive employee lifecycle from hire to exit.
• Contribute to the implementation of People strategies and initiatives aligned with the overall business goals
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance
• Process US multi-state payroll and all applicable payroll reporting via Rippling
• Perform People administrative tasks, including maintaining accurate and up-to-date employee data in HRIS; process new hires, terminations, promotions, leaves, and other changes in status
• Lead a seamless onboarding process for new hires, including preparing new-hire paperwork, coordinating with IT, and scheduling orientation sessions (I-9s, background checks, tax forms, etc.)
• Administer performance review cycles (distributing forms, tracking completion)
• Respond to employee inquiries on policies, benefits, and procedures
• Assist with annual US Open Enrollment
• Assist with mergers & acquisitions
• Build monthly reports as well as reports for TT leadership
• Standard US compliance reporting, such as EEO-1
• Nurture a positive working environment
• Annual handbook launch and harassment training
• Assist with FMLA & leave

People Operations Generalist

Account Executive

• Accountable for achieving revenue growth and meeting or exceeding quarterly and annual sales quotas across the assigned territory for our products
• Initiate and drive the entire sales cycle to meet revenue targets from first contact through to closing out deals – leveraging internal expertise where required
• Take responsibility for quickly learning the product and how to position TT’s value proposition and its benefits effectively to all relevant prospect types
• Work proactively with the sales, marketing, and other stakeholder groups to develop new and existing leads across your assigned territory
• “Own” the territory, communicate market needs and development back to the Product team, aligning against the product development roadmap
• Rigorously track all client and prospect interactions in the CRM system
• Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s)
• Fulfill related responsibilities such as presentations, demos, and technical documentation where required
• Strengthen client relationships through regular engagement and face-to-face meetings
• Deliver new revenue to meet targets, originate new opportunities, navigate complex procurement processes, negotiate and close and sign new deals with financial services organizations, addressing the respective interests of the client’s business, technical, finance, and procurement teams to close deals

Platform Engineer

Support Engineer

Director of Marketing

People Operations Generalist

Sales Executive