Tradeify

Recruitment

• Own full-cycle recruiting for multiple open roles across the business
• Manage high-volume pipelines while maintaining a thoughtful, human candidate experience
• Partner closely with hiring managers to scope roles, calibrate quickly, and execute efficiently
• Source and engage candidates via LinkedIn, referrals, communities, and creative sourcing strategies
• Conduct recruiter screens and guide candidates through the interview process
• Maintain accurate, clean ATS data and recruiting documentation
• Identify opportunities to improve recruiting workflows, templates, and processes as we scale
• Act as a brand ambassador for Tradeify in every candidate interaction

Contract Recruiter – Maternity Leave Coverage

Product Designer

• Own the entire design process from discovery through delivery to impact measurement.
• Design the habit layer - streaks, rewards, progression systems, feedback loops.
• Make complex data feel simple - dashboards, reports, journals, learning flows.
• Integrate AI so it feels native.
• Collaborate with Product Managers to ensure we're building the right thing.
• Facilitate when needed - workshops, design sprints.

Senior Product Designer – Gamification, Habit Design

Customer Support

• Serve as the primary point of contact for Tradeify.co traders and customers, owning interactions from start to resolution through all support channels, including live chat, email, and Discord.
• Accurately identify, assess, and efficiently resolve a wide range of inquiries, spanning from general account questions to more complex technical and operational issues related to trading platforms, data feeds, and execution.
• Use technical ability to master trading platforms, internal tools, and proprietary systems, maintaining in-depth product knowledge through ongoing education.
• Skillfully troubleshoot incoming inquiries, determining severity, and escalating to appropriate internal teams such as Compliance, Operations, and Technology when necessary, ensuring prompt resolution and diligent follow-up.
• Make every trader interaction complete, using empathy as well as knowledge to provide white-glove care.
• Actively participate in improving Tradeify.co’s trader-focused Learning Center and our internal knowledge bases to promote self-service capabilities for traders.
• Contribute to team goals by focusing on customer satisfaction (CSAT), Quality Assurance, and overall response times.
• Educate both existing and potential traders in their understanding of how Tradeify.co works.
• Participate in beta testing new features and contribute to the overall growth and innovation of the company through idea generation and active participation in collaborative team projects.
• Monitor trading systems for common issues and proactively identify potential problems that could impact the trader experience or operational flow.
• Adhere strictly to all internal guidelines, compliance procedures, and industry best practices to ensure a secure, transparent, and trustworthy trading environment.
• Potentially assist with data accuracy and reconciliation tasks as needed to support robust trading operations.

Trader Support Specialist

Trader Support Specialist – EMEA

Video Editor

• Own the daily editing workflow, reviewing live stream footage to identify and extract high-performing moments for repurposing across multiple formats
• Edit and deliver short-form vertical content (15-90 seconds) optimized for TikTok, Instagram Reels, and YouTube Shorts with platform-specific formatting, captions, and pacing
• Produce medium-length episodes (5-15 minutes) that package trading insights, market analysis, and educational moments into standalone pieces
• Create long-form content (20+ minutes) from extended live stream segments, maintaining narrative flow and viewer engagement
• Develop and maintain a visual style guide and editing templates that ensure brand consistency across all content formats
• Implement text overlays, captions, lower thirds, graphics, and b-roll to enhance storytelling and accessibility
• Proactively identify trending moments, viral-worthy clips, and evergreen content opportunities from the live stream
• Manage asset organization, file naming conventions, and version control to maintain clean content libraries
• Optimize content pacing, retention hooks, and formatting based on platform-specific best practices and performance data
• Partner with content strategists to understand performance metrics and iterate on editing approach based on what's working.

Affiliate Manager

• Affiliate Program Development: Strategize, build, and launch a comprehensive affiliate marketing program tailored for the crypto trading community, including commission structures, terms and conditions, and marketing assets optimized for crypto-native audiences.
• Affiliate Recruitment: Identify, recruit, and onboard high-quality affiliates within the crypto ecosystem, including crypto influencers (CT/Crypto Twitter, YouTube, TikTok), trading educators, Discord/Telegram community leaders, DeFi content creators, and relevant Web3 communities.
• Relationship Management: Cultivate and maintain strong, long-term relationships with affiliates, providing ongoing support, communication, and performance feedback. Navigate the fast-paced, always-on nature of crypto communities.
• Performance Optimization: Monitor and analyze affiliate performance data, identify trends, and implement strategies to optimize conversion rates and maximize ROI across crypto-specific channels.
• Content & Campaign Collaboration: Work with the marketing team to develop compelling marketing materials, promotions, and campaigns tailored for crypto affiliate partners—understanding the unique tone, memes, and culture of the space.
• Compliance & Reporting: Ensure all affiliate activities adhere to relevant compliance guidelines and provide regular reports on program performance, key metrics, and insights.
• Market Research: Stay informed about industry trends in crypto affiliate marketing, competitor strategies (including firms like Breakout), emerging platforms, and the evolving needs of our target audience of crypto traders.

Affiliate Manager – Crypto

Producer

• Own the Airwaves for the NYSE Open. Run a Pro-Level FinTech Broadcast.
• Tradeify is building the "ESPN for the next generation of traders," and we need a YouTube Livestream Technical Producer to command our daily NYSE Open broadcast. You aren't just hitting "Go Live"—you are the architect of the show's technical execution. You will own the video pipeline, manage real-time remote guest feeds, and execute precision switching during high-volatility market moments.
• This is a 20-25 hour/week part-time contract.