Trade Nation

Head of Creative, Design and Experience

Trade Nation

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Lead

About the role

  • As Head of Creative, Design and Experience you will lead the in-house studio that serves both Marketing and Product and raises the company’s design maturity, velocity, and commercial impact.
  • This role operates as the senior design leader for the business and a strategic partner to both the CMO and CPO.
  • As the most senior design and creative leader in the organisation you will set the creative direction, raise the quality bar, and make delivery predictable across all touchpoints: paid media, social media content, landing pages, CRM templates, website content, product UX/UI, in-product comms, partnerships, OOH, print, events, and video.
  • This is a hands-on leadership role. You will manage a mixed team (designers, motion designers, copywriter, product designers), most of whom are offshore.
  • You will build, run and continuously evolve a high-performing, in-house design studio suitable for a regulated fintech environment: intake, briefs, prioritisation, SLAs, QA, version control, and delivery cadence across time zones.
  • While the role sits in the Marketing team, it has a strong dotted line to the CPO, reflecting the studio’s shared responsibility for both marketing outcomes and product experience.

Requirements

  • Significant experience leading an in-house studio or creative function that serves both marketing and product teams.
  • Strong portfolio spanning performance marketing assets and digital experience deliverables (landing pages, UX/UI, responsive design).
  • Proven experience building and running studio processes: intake, SLAs, resourcing, QA, version control, and predictable delivery cadence.
  • Proven experience leading and coaching mixed skill sets: design, motion, copy, and product design.
  • Experience leading brand positioning delivery and rolling out brand systems across channels.
  • Confident stakeholder management with senior leaders across Marketing and Product.
  • Experience managing remote teams across multiple time zones.
  • Comfort operating in regulated or high-scrutiny environments with approval workflows and documentation.
  • Preferred requirements
  • Rebrand or brand refresh leadership experience, including migration and rollout governance.
  • Experience in financial services, trading, gambling, or similarly regulated categories.
  • Familiarity with experimentation workflows (creative testing, CRO cadence, learning logs).
  • Experience with design systems and component libraries that serve both product and marketing web surfaces.
  • Experience running offline production (OOH, print, events) alongside digital output.
Benefits
  • Competitive salary, and discretionary annual bonus.
  • Private healthcare.
  • Personal protection insurances
  • Active Lifestyle allowance.
  • Annual leave above minimum entitlement.
  • Up to 3 weeks allowance to work in any location.
  • Enhanced parental leave packages.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designUI designresponsive designperformance marketingdesign systemscomponent librariesstudio processesversion controlquality assurancebrand positioning
Soft Skills
leadershipstakeholder managementcoachingteam managementstrategic partnershipcommunicationcollaborationadaptabilityproblem-solvingcreativity