About the role
- Support Strategy & Roadmap: Contribute to defining the product roadmap by identifying opportunities through data and user insights.
- Analyze usage patterns, customer feedback, and market trends to help prioritize initiatives that align with business goals.
- Support strategic decisions around AI and automation opportunities.
- Conduct market research and competitive analysis to support product discovery.
- Analyze customer and product data to uncover insights that inform product direction.
- Help define and track key metrics that measure product performance.
- Use SQL to extract and analyze product data.
- Build simple dashboards and reports that give the team visibility into product usage and impact.
- Present findings in a clear, actionable way to product managers and other stakeholders.
- Draft user stories, use cases, and business requirements informed by both data and qualitative research.
- Support design and development with clear, structured requirements.
- Work closely with Engineering, Sales, Marketing, and Customer Success to align product initiatives with customer needs.
- Translate data insights into recommendations that support cross-team decision-making.
- Contribute to product launch planning and execution.
- Monitor adoption and performance metrics after launches.
- Support defect tracking and resolution with a focus on improving customer workflows.
Requirements
- Bachelor’s degree in Business, Data Science, Engineering, Computer Science, Economics, or a related field (or equivalent experience).
- 0–2 years of experience in product, data analytics, business analysis, or related fields (internships count).
- Proficiency with SQL.
- Strong analytical and problem-solving skills; comfortable with both quantitative and qualitative insights.
- Excellent written and verbal communication skills.
- Collaborative mindset and ability to work effectively across teams.
- Curiosity about AI technologies and their application in SaaS products.
- Adaptable, resourceful, and eager to learn while growing into a product-focused role.
- Flexible PTO
- Take advantage of quarterly ‘TrackStreet Refresh Days’
- Peer recognition programs and awards
- Ongoing learning opportunities with education reimbursement
- Paid maternity and paternity leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLdata analysismarket researchcompetitive analysisdashboard creationreportinguser story draftingbusiness requirementsproduct performance metricsdefect tracking
Soft skills
analytical skillsproblem-solving skillswritten communicationverbal communicationcollaborationcuriosityadaptabilityresourcefulnesseagerness to learncross-team decision-making
Certifications
Bachelor’s degree