TRAC Recruiting

Account Executive

• Own the entire sales cycle for new customers, from the initial prospecting and qualification to complex negotiations and contract close.
• Become a product expert to understand the product's technical workings and practical business application.
• Work closely with the marketing team to qualify inbound leads and represent the company at industry events.
• Have a positive interactive working relationship with Product Management and Product Engineering to resolve issues and to communicate customer needs for future product enhancements.
• Maintain up-to-date and accurate sales forecast on a weekly cadence.
• Successfully navigate customer procurement and legal processes for initial contracts.
• Use appropriate business acumen for all levels of the account, including the C-Suite.
• Seamlessly transition newly closed accounts to the Customer Success and Account Management team post-implementation for ongoing management and expansion.
• Work closely with the sales engineering team to achieve technical wins.

SaaS Account Executive

Backend Engineer

• Collaborate with cross-functional, distributed teams to deliver high-quality software solutions.
• Design and develop high performing healthcare systems critical to patient care.
• Lead technical initiatives with scalability, reliability, and maintainability.
• Mentor team members and provide constructive feedback through code reviews and pull requests.
• Support occasional client-related issues and gain deep expertise in their application.

Senior Full-stack .NET Core Developer

Sales

• Develop and execute a sales strategy to grow business within the hospitality and tourism industries.
• Utilize existing relationships with hotels, restaurants, and franchise leadership (Owners, GMs, HR, Operations, and Finance) to generate and close new business.
• Use relationship-based selling to identify, pursue, and convert new hospitality accounts.
• Attend and represent company at hospitality and tourism industry events, conferences, trades shows and networking events.
• Sell customized H-2B visa workforce solutions aligned to their seasonal cycles, peak demand periods, and long-term staffing needs.
• Partner with internal operations, recruiting, and compliance teams to ensure smooth client onboarding and high ongoing satisfaction.
• Be a trusted industry advisor by educating clients on workforce planning, compliance, and best practices related to the H-2B program.
• Maintain accurate pipeline for activity, forecasts, and client documentation in the CRM system.

Salesperson – Hospitality

Product Manager

• Act as a subject matter expert in the end-to-end finance workflow by providing guidance to internal teams and external partners.
• Work with finance to translate a defined product vision into a clear and actionable roadmap.
• Work closely with engineering teams to define product requirements, prioritize initiatives, and drive agile development cycles.
• Oversee the development of financial workflows by driving speed and success.
• Collaborate with stakeholders and cross functional teams to define strategies, solidify alignment, and drive outcomes.
• Work with Finance to develop and track KPIs to measure the success and impact of solutions.
• Partner with internal teams to communicate product value and execute strategies.
• Understand and translate technical concepts into business value.
• Drive cross-functional teams, lead without direct authority, and foster a product culture.
• Help shape product strategy and portfolio management to align with long-term business goals.

Senior Product Owner

Customer Success Manager

• Manage customer relationships for on-premise and cloud-based accounts by creating and maintaining a deep customer rapport, driving strategic retention, conversion, and expansion across each client relationship.
• Become a subject matter expert (SME) of their Laboratory Information Software (LIS) by maintaining a deep understanding of its configuration, workflows, and integration capabilities to advise clients and internal stakeholders effectively.
• Develop and execute customer-success playbooks that leverage data insights and automation to scale account engagement and improve lifecycle outcomes.
• Maintain accurate, consolidated, and hygienic customer data by tracking key health indicators, renewal milestones, and usage trends to proactively address risk and uncover opportunities.
• Advocate for customer needs and influence the product roadmap by collaborating cross-functionally with Product Management, Implementation, and Customer Success teams.
• Design enablement initiatives and leveraging learning-management tools to maximize user proficiency and value realization by managing, identifying and addressing training or adoption gaps.
• Support both client growth and internal strategy by providing feedback and analytics into actionable insights by monitoring and communicating pivotal changes in customer health.
• Drive customer renewals and contract expansions by providing solutions to evolving client requirements and ensuring long-term partnership success.
• Ensure delivery of quality and consistency with best practices and configuration standards at assigned accounts to support project scope and configuration needs.

Senior Customer Success Manager

• Develop and execute a sales strategy to target golf courses, country clubs, and private clubs.
• Consult with clients to understand seasonal labor challenges across golf course maintenance, agronomy, clubhouse, and hospitality operations.
• Build and maintain strong relationships with General Managers, Club Managers, Superintendents, Directors of Agronomy, HR leaders, and Operations executives.
• Sell customized H-2B visa workforce solutions aligned to clubs seasonal cycles, peak demand periods, and long-term staffing needs.
• Attend and represent company at golf and club industry events, trade shows, association meetings, and regional networking opportunities.
• Partner with internal operations, recruiting, and compliance teams to ensure smooth client onboarding and high ongoing satisfaction.
• Be a trusted industry advisor by educating clients on workforce planning, compliance, and best practices related to the H-2B program.

Salesperson, Golf Clubs

Accountant

• Maintain and reconcile general ledger accounts
• Prepare and post journal entries accurately and on schedule
• Assist with month-end and year-end close processes
• Support preparation of financial statements and internal reporting
• Initiate and track electronic payments, transfers, and deposits
• Monitor daily cash activity and bank balances
• Prepare cash position reports and support cash flow forecasting
• Investigate and resolve discrepancies
• Perform timely reconciliations for bank accounts, balance sheet accounts, and other key financial data
• Ensure proper coding, approvals, and adherence to company policies
• Process vendor invoices, expense reports, and payment runs
• Maintain vendor records and support vendor inquiries
• Support payroll reconciliations and compliance reporting
• Assist with payroll processing and payroll journal entries
• Coordinate with HR on employee changes and payroll updates

Staff Accountant

Data Engineer

• Work and collaborate closely with BI, Product Engineering, and cross-functional stakeholders to gather requirements, define data models, and deliver actionable data products.
• Architect and manage OLAP data platform (Redshift and related components) and partner closely with Product Engineers on OLTP data DevOps to ensure smooth cross-system integrations and data flows.
• Design, build, and maintain scalable ETL/ELT pipelines across batch and real-time environments.
• Build and optimize reliable, observable, and maintainable pipelines using AWS Glue, Kafka/Kinesis, and Python.
• Own and evolve data models that support analytics, product usage tracking, and real-time decision-making.
• Develop and enforce best practices for automated testing, data validation, quality checks, and CI/CD workflows for data systems.
• Improve data reliability, governance, lineage, and observability across the stack.
• Mentor other engineers and help set strong engineering and data platform standards.