Global Connect Contact Centre Manager
Lyra Health
Job Level
Mid-LevelSenior
About the role
- Develop and implement transportation plans and schedules to align with employee commuting needs, shift patterns, and capacity requirements.
- Oversee vehicle operations, ensuring timely maintenance, inspections, and compliance with safety regulations.
- Utilize data-driven strategies to improve routes, reduce travel time, and enhance efficiency while minimizing environmental impact.
- Ensure adherence to transportation laws and industry best practices through regular audits and training programs.
- Address employee transportation concerns, ensuring high levels of satisfaction and implementing service improvements.
- Monitor and manage transportation expenses, optimizing costs while maintaining service quality.
Requirements
- Bachelor’s degree in Transportation Management, Business Administration, or a related field.
- Proven experience in transportation or logistics management, preferably in employee transport or shuttle services.
- Strong understanding of fleet management, route planning, and safety regulations.
- Excellent communication and stakeholder management skills.
- Proficiency in transportation management software and tracking tools.
