Manager

• **Key Responsibilities**
• **Guest Relations & Operations****- Manage all guest communication from inquiry to checkout.**- Ensure smooth check-ins and check-outs with timely coordination.**- Respond promptly to guest messages and calls during working hours.**- Coordinate housekeeping schedules and ensure timely cleanings.**- Manage and report damages, coordinating repairs and replacements. - Handle guest issues quickly and professionally.**- Keep Airbnb listings up to date with accurate details and visuals. Housekeeping & Maintenance Coordination**- Supervise and schedule cleaning staff. - Ensure high standards of cleanliness and supply readiness.**- Coordinate turnaround times between guests for maximum occupancy. Social Media & Marketing**- Manage Revivo Escapes’ social media channels (Instagram, Facebook, TikTok).**- Create and post engaging content about our apartments and brand.**- Use AI tools for caption writing, scheduling, and idea generation.**- Design simple, elegant graphics for social media posts. Administrative & Miscellaneous**- Maintain records of bookings, issues, and maintenance activities.**- Prepare reports on occupancy, reviews, and performance.**- Suggest process improvements and contribute to guest satisfaction.

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