Anbre Interiors | Top Interior Designers in Chennai & Luxury Interiors

Sales

• Lead the frontline team responsible for converting high-quality pipeline into long-term partnerships
• Ensure a seamless and trusted sales experience
• Drive efficient and scalable revenue growth
• Achieve target Sales-Qualified Lead (SQL) to Customer conversion rate
• Maintain target customer retention rates and reduce customer churn
• Ensure team adherence to documented Sales Playbook and CRM data integrity
• Ensure high-quality sales outcomes resulting in seamless handovers to Core Product teams
• Lead and motivate sales support team through check-ins and coaching
• Conduct performance reviews and mentorship
• Manage scheduling for 24/7 responsiveness
• Monitor, track, and report on KPIs related to sales and customer retention
• Provide analysis and recommendations based on performance data

Sales Manager

Controller

• The Financial Controller is responsible for the integrity, accuracy, and timeliness of all financial data, reporting, and compliance activities.
• This role focuses heavily on complex revenue recognition and subscription-based financial reporting.
• The Controller will design and maintain internal financial controls, lead the accounting function, and ensure full compliance with applicable accounting standards (GAAP or IFRS).
• Financial Reporting Integrity: Accountable for delivering timely, accurate, and insightful financial reports.
• Insightful Analysis: Financial analysis that empowers the leadership team to make informed, data-driven decisions.
• Correct, on-time compliance: Accountable for the accuracy and on-time delivery of compliance activities e.g. tax returns.
• Internal Control Effectiveness: Accountable for monitoring and testing the company's internal control framework to safeguard company assets and ensure the integrity of financial data.
• Oversee all accounting operations, financial reporting, and compliance processes.
• Ensure the integrity of financial data and adherence to corporate policies.
• Own and maintain strict compliance with revenue recognition standards, including complex accounting for contracts and deferred revenue.
• Develop, implement, and enforce internal accounting policies tailored to the recurring revenue model.
• Oversee the timely preparation of monthly, quarterly, and annual financial statements in accordance with GAAP/IFRS.
• Ensure the accuracy of KPIs and financial metrics (e.g., MRR, ARR) used by executive management, ensuring alignment with the general ledger.
• Partner with FP&A in budgeting, forecasting, and linking operational metrics to financial outcomes.
• Provide financial insights and recommendations to leadership.
• Manage and optimize the full accounting cycle, including month-end and year-end close.
• Supervise accounting staff (A/P, A/R, Payroll), fostering development and accountability.
• Design and enforce a robust system of internal controls to safeguard assets and ensure data integrity.
• Monitor and manage working capital, liquidity, and treasury operations.

Financial Controller

Manager

• Develop and lead the execution of itGenius's service delivery strategy, aligning it directly with the CEO's overall strategic plan.
• Oversee the design and continuous improvement of service delivery models, ensuring they are highly responsive, transactional, and outcome-based to meet millennial customer needs.
• Collaborate closely with the Growth and Product Development Teams to ensure seamless customer onboarding, service activation, and ongoing support that enhances customer lifecycle value.
• Provide strategic insights and recommendations to the CEO and Executive team on service trends, customer feedback, and opportunities for service expansion or refinement.
• Manage the end-to-end service delivery operations, including technical support, customer success, project delivery (e.g., migrations, setups), and ongoing optimization.
• Ensure the efficient utilization and continuous development of the global service delivery team, particularly leveraging the outsourced staffing model for cost-effective, high-quality support.
• Implement and manage service level agreements (SLAs) and operational metrics to ensure consistent performance and customer satisfaction.
• Oversee the effective triage and resolution of customer inquiries and support tickets, ensuring rapid response times and high first-contact resolution rates.
• Manage the departmental OPEX budget spend for service delivery, ensuring optimal resource allocation and strong ROI.
• Drive the phased integration of the AI into customer-facing chat and internal support workflows, aiming for significant productivity gains and enhanced customer experience.
• Identify and implement automation opportunities within service delivery processes to improve efficiency, reduce manual effort, and minimize errors.
• Lead the continuous documentation and structuring of itGenius's internal processes, policies, and knowledge base to feed the GeniusAI agent and improve team productivity.
• Oversee the implementation and optimization of service management platforms and tools to streamline operations and enhance data visibility.
• Establish and maintain rigorous quality assurance processes for all service delivery, ensuring "quality workmanship" and adherence to best practices.
• Monitor customer feedback channels (e.g., NPS, CSAT, reviews) and lead initiatives to address pain points and continuously improve the customer service journey.
• Ensure service offerings are "packaged how small businesses want it," providing clear, fixed-scope, and easily consumable solutions.
• Collaborate with the Chief of Growth to leverage positive customer experiences and testimonials for brand building and social proof.
• Lead, mentor, and develop the service delivery leadership team (Managers, Team Leaders), fostering a culture of accountability, continuous learning, and high performance.
• Ensure the service team is equipped with the necessary skills, training, and tools to deliver exceptional support for Google Workspace and integrated core IT infrastructure products.
• Foster a "high-performing sports team" culture within the service organization, emphasizing "above the line" behaviors, clear agreements, and collaborative problem-solving.

IT Managed Services Delivery Manager

Sales Development Rep

• Proactively reach out to cold and warm prospects, to book discovery/sales calls for their clients (mainly keynote speakers who are looking for bookings and their prospect lists are mainly C-level managers in corporations and event organizers)
• Follow up with inbound leads (from email, DM, webinars, campaigns)
• Qualify leads based on their target criteria
• Occasionally run Zoom calls with high-quality prospects
• Maintain clear, consistent tracking in the CRM – manage your own pipeline
• Collaborate with the team to optimize scripts, follow-up flows, and outreach timing

Sales Development Representative

Social Media Manager

• Identify, pitch, and onboard influencers aligned with the client’s values and visual aesthetic.
• Manage gifting, content briefs, approvals, and tracking of influencer campaigns.
• Build and maintain an influencer database segmented by platform and ROI.
• Set up and manage TikTok Shop and affiliate programs (via TikTok Creator Marketplace or Shopify Collabs).
• Write and edit social captions, influencer briefs, and community responses in the client's tone.
• Plan and execute weekly social campaigns aligned with marketing launches.
• Analyze campaign performance and recommend content or timing optimizations.
• Maintain strong creator relationships and ensure consistent, elevated brand presence across all platforms.

Influencer Outreach, Social Media Manager

Financial Planning and Analysis

• Maintain and reconcile QuickBooks Online; ensure accurate bookkeeping and monthly close.
• Manage AR/AP, journal entries, and bank reconciliations.
• Prepare monthly reports on revenue, margin, and profit by channel (Retail, D2C, B2B).
• Conduct inventory accounting, including landed cost, duty, and freight allocation.
• Maintain the Pricing Master Sheet (MSRP, wholesale, and MAP tiers).
• Lead the 12-month rolling forecast, budgeting, and cash flow projections.
• Automate dashboards between QuickBooks, Shopify, and Google Sheets.
• Partner with Operations & Logistics on freight planning and inventory valuation.
• Support grant applications and compliance documentation with accurate financial data.

Finance & Operations Manager

Executive Assistant

• Research and recommend safe, well-rated Airbnbs in desirable Cape Town areas.
• Communicate with Airbnb hosts and handle booking logistics.
• Compare accommodation options for price, location, amenities, and safety.
• Provide local insights and recommendations as needed.
• Support with occasional administrative and personal errands.
• Keep clear, organized records of all bookings and correspondence.

Personal Assistant

Graphics Designer

• Manage and optimize Shopify website pages (home, PDPs, landing pages)
• Conduct UX tests and analyze heatmap/behavior data (Hotjar, Google Analytics)
• Design digital visuals for campaigns, social media, and email
• Curate photo/video content and maintain brand consistency
• Use AI tools (Nano Banana, Midjourney, Runway ML) for creative mockups
• Collaborate with Marketing on campaign performance and A/B test learnings

Multi-Media Graphic Designer

• **Key Responsibilities**
• **Guest Relations & Operations****- Manage all guest communication from inquiry to checkout.**- Ensure smooth check-ins and check-outs with timely coordination.**- Respond promptly to guest messages and calls during working hours.**- Coordinate housekeeping schedules and ensure timely cleanings.**- Manage and report damages, coordinating repairs and replacements. - Handle guest issues quickly and professionally.**- Keep Airbnb listings up to date with accurate details and visuals. Housekeeping & Maintenance Coordination**- Supervise and schedule cleaning staff. - Ensure high standards of cleanliness and supply readiness.**- Coordinate turnaround times between guests for maximum occupancy. Social Media & Marketing**- Manage Revivo Escapes’ social media channels (Instagram, Facebook, TikTok).**- Create and post engaging content about our apartments and brand.**- Use AI tools for caption writing, scheduling, and idea generation.**- Design simple, elegant graphics for social media posts. Administrative & Miscellaneous**- Maintain records of bookings, issues, and maintenance activities.**- Prepare reports on occupancy, reviews, and performance.**- Suggest process improvements and contribute to guest satisfaction.

Apartment Manager

Account Manager

• Develop and implement Paid Social and PPC strategies that hit client targets across platforms such as Meta, Instagram, TikTok, and Google.
• Manage client relationships, provide proactive updates, and collaborate with internal specialists to maximise campaign performance.
• Own end-to-end account management in Meta Business Manager, including creative testing, audience building, and conversion tracking.
• Manage Google Ads accounts, including Shopping and Search campaigns.
• Prepare and deliver monthly, quarterly, and annual performance reports, insights, and roadmaps.
• Present ideas, new creatives, and tests, gathering feedback and securing buy-in.
• Contribute to pitches and proposals for prospective clients - an interest in consultative sales is desirable.

Senior Social Ads Manager / Senior PPC Account Manager

• Assist in researching property records, tax liens, deeds, foreclosure notices, and auction schedules.
• Compile and analyze market data, ownership history, and potential return on investment.
• Monitor trends and provide regular updates on investment opportunities.
• Assist in preparing and organizing all required documents for property acquisitions.
• Coordinate with attorneys, title companies, and municipalities to ensure compliance with regulatory requirements.
• Track deadlines for auctions, redemptions, and filings.
• Support the management and tracking of existing investment properties.
• Maintain accurate records of transactions, holdings, and returns.
• Assist with reporting on performance metrics and investment outcomes.
• Manage databases, spreadsheets, and digital filing systems to ensure accuracy and accessibility.
• Prepare summaries, presentations, and reports for leadership and investors.
• Support the Specialist in daily operations, scheduling, and project management tasks.

Real Estate Investment Specialist

• Build and maintain relationships with realtors, insurance agents, and clients.
• Handle inbound and outbound calls, emails, and Go-High-Level CRM follow-ups.
• Promote inspection services and special offers to real estate offices.
• Assist clients in booking inspection appointments and ensure inspectors’ schedules are optimized.
• Confirm appointments and follow up with agents, clients, Home Owners Associations and others in preparation for inspection day.
• Respond promptly to client inquiries via phone, email, or CRM and provide clear explanations of services, including 4-Point and Wind Mitigation inspections.
• Support clients with post-inspection questions and connect them to inspectors for final wrap-up calls.
• Ensure all inspection reports are ready and updated on operating software.
• Maintain accurate client records in CRM and track leads, opportunities, and conversions.
• Provide weekly sales and pipeline reports to management.