Toyota Motor Corporation

Operations

• Unterstützung bei der Kundenbetreuung & Vertragsabrechnungen sowie telefonische und schriftliche Kundenkommunikation
• Bearbeitung von Vertragskündigungen inkl. vorzeitiger Beendigungen
• Unterstützung bei Projekten und Weiterentwicklungen im Bereich Operations
• Erstellung von Reports und Präsentationen
• Unterstützung bei der Vorbereitung und Durchführung von Schulungen
• Pflege wiederkehrender Aufgabenlisten und systematischer Arbeitsabläufe

Werkstudent – Operations

Compliance

• Contribute to the development and continuous improvement of a Compliance Management System
• Prepare for internal and external audits
• Apply regulatory requirements (e.g., BaFin, GwG - German Anti-Money Laundering Act, GDPR) and support projects implementing new legal requirements
• Further develop internal anti-money laundering policies, and conduct trainings and compliance checks
• Assess and track fraud cases and derive sustainable corrective measures
• Ensure compliance with data protection requirements and maintain records of processing activities

Compliance Specialist

Analyst

• Operational responsibility for incoming credit applications
• Review of financing documents followed by approval, release and commentary
• Identification of credit risks based on specific creditworthiness assessments, analysis of balance sheets and financial reports, and requesting additional financing documentation
• Clarification of matters related to the processing and decision status of credit/leasing inquiries
• Decision-making and preparation of collateral/security arrangements
• Review of entries in the Transparency Register and detection of suspicious cases related to fraud, compliance, and money laundering

Credit Assessment Analyst – Credit Officer

Financial Planning and Analysis

• Support for forecasting and planning processes (balance sheet, P&L, KPIs), including coordination of cross-functional inputs
• Establishment of profit center and segment accounting, analysis of different revenue streams and presentation of results in the reporting tool
• Contribute to strategic planning documents in cooperation with management and executive leadership
• Develop and recommend measures to manage KPIs in accordance with corporate guidelines
• Prepare and comment on monthly management reports for executive management and the parent company
• Provide external reports as well as internal (ad hoc) analyses (e.g., scenarios, project costs, revenue streams)
• Perform cost center and cost type accounting including provisions and accruals
• Analyze OPEX/CAPEX variances and advise cost center managers

Werkstudent – Operations

Compliance Specialist

Credit Assessment Analyst – Credit Officer

Specialist – Financial Controlling