Towne Park

Account Manager – Valet & Parking Operations

Towne Park

full-time

Posted on:

Location Type: Hybrid

Location: Nashville • Tennessee • United States

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Salary

💰 $70,000 - $80,000 per year

About the role

  • Directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives
  • Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance
  • Demonstrates the ability to improve the financial performance and profitability of the account
  • Understands the client’s service standards and effectively integrates Towne Park’s standards to complement them
  • Maintains regular meeting rhythms and communication channels with the client and follows through on commitments

Requirements

  • Associate’s degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience
  • Knowledge of general business practices including accounting, human resources and customer service
  • Must be able to drive manual transmission
  • Must have and maintain a valid driver’s license and clean driving record
  • For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen
Benefits
  • Employees are eligible to enroll in medical, dental, and vision insurance
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Telemedicine benefits
  • Company-paid basic life and AD&D insurance
  • Short-term and long-term disability
  • 401k retirement savings plan
  • Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year
  • Employees receive 6 paid holidays throughout the calendar year
  • Employees accrue up to a maximum of 4 paid floating holidays per calendar year

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account performancefinancial performanceprofitabilitybusiness metricsperformance measurementscustomer servicemanual transmission drivingvalid driver's licenseclean driving record
Soft skills
communicationclient satisfactionguest/patient satisfactioncommitment follow-throughability to improve performance
Certifications
Associate's degree