Towne Park

Business Development Rep

• Drive net-new commercial growth for Towne Park through proactive prospecting, relationship development, and disciplined deal execution.
• Identify and convert new opportunities within the commercial parking landscape by building trust-based relationships with property owners, developers, asset managers, and operators in highly competitive markets.
• Collaborate closely with internal proposal, finance, and operations teams to deliver tailored, value-driven solutions.
• Represent Towne Park at industry events, conferences, and client meetings to increase market visibility.

Regional Business Development Manager – NE Region

• Responsible for driving net-new commercial growth for Towne Park through proactive prospecting, relationship development, and disciplined deal execution
• Focused on identifying and converting new opportunities within the commercial parking landscape by building trust-based relationships with property owners, developers, asset managers, and operators
• Collaborates closely with internal proposal, finance, and operations teams to deliver tailored, value-driven solutions
• Maintain accurate forecasting, timely follow-up, and disciplined sales execution to consistently achieve individual revenue targets
• Represent Towne Park at industry events, conferences, and client meetings to increase market visibility

Regional Business Development Manager

Account Manager

• Directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives
• Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance
• Demonstrates the ability to improve the financial performance and profitability of the account
• Understands the client’s service standards and effectively integrates Towne Park’s standards to complement them
• Maintains regular meeting rhythms and communication channels with the client and follows through on commitments

Account Manager – Valet & Parking Operations

Manager

• Directly oversees a portfolio of assigned accounts responsible for financial management, guest satisfaction, client satisfaction and business development objectives
• Works closely with the Vice President/District Manager to ensure corporate initiatives are incorporated within district’s operations
• Understands and drives business metrics and performance measurements
• Positively moves the metrics for forecasting, productivity, claims, customer service, and turnover
• Engaged in the recruitment and hiring processes
• Ensures that guest/patient service experience is delivered consistently on all shifts
• Develops cohesive working relationships with clients’ staff members

Area Manager

• The District Manager directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives
• Works closely with the Vice President of Operations/Regional Director to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district’s operations
• Maintains knowledge of operational requirements and business reporting procedures affecting operational functions and ensures Towne Park policies, procedures, and reporting are in compliance throughout the district
• Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives
• Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park
• Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district
• Works closely with managers to help them understand how to improve the performance of their sites
• Collaborates with the Sales department to identify, pursue, and secure business development opportunities
• Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites
• Partners with Talent Team in the administration of the district’s recruitment initiatives
• Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company

District Manager

Human Resources

• Provide timely and effective responses to inquiries from associates, managers, and HR teams regarding HR policies and procedures
• Establish and maintain effective, positive relationships with Towne Park associates and leadership by providing prompt and accurate results to inquiries surrounding information requests, consultation, and guidance surrounding policy, practice, and procedures
• Track, resolve, and escalate issues on topics including benefits, payroll, time management, systems access, and general Human Resources inquiries
• Intake, strategically prioritize, and apply policy/process expertise to resolve HR policy/process inquiries, transactions, and escalations
• Support managers in problem solving, provide guidance and direction through links, job aides, and support
• Interpret HR policies and address associate and manager questions, and escalate to Senior HR Manager, Field or HR Leadership, or appropriate SME depending on the level of complexity or level of associate
• Uphold and promote adherence to company policies, procedures, and ethical standards in all HR interactions
• Review, process, create, and ensure integrity of all workforce-related employment actions
• Identify when employment action should be taken and ensure the accurate and timely entry of the appropriate action in accordance with regulatory, procedural, and policy requirements
• Maintain and update HR records and databases, ensuring data integrity and confidentiality
• Enter and approve transactions in the HRIS, maintaining accurate HRIS data entry and reporting, ensuring compliance with onboarding documentation, associate job changes, and pay
• Generate and analyze HR reports, as needed, to track trends, performance metrics, and compliance
• Submit or verify information relating to unemployment claims and provide requested supporting documentation, review unemployment decisions, and coordinate attendance for requested hearings
• Assist in training HR team, associates, and managers on HR related systems, tools, and procedures to ensure understanding and compliance

Regional Business Development Manager – NE Region

Regional Business Development Manager

Account Manager – Valet & Parking Operations

Area Manager

District Manager

HR Solutions Specialist