Tovala

People Operations

• Lead & Develop the HRBP Team:
• Manage, coach, and develop a team of three HR Business Partners supporting Manufacturing and CS
• Act as a player-coach, providing hands-on support and modeling strong judgment, prioritization, and partnership
• Coach leaders through best practice on performance issues, corrective action, investigations, mediations, and terminations with clarity, care, and consistency
• Training, Development & Manager Capability:
• Partner with Manufacturing and CS leadership to identify skill gaps and build practical training and development programs, especially for frontline and people managers
• Strengthen manager effectiveness through coaching, tools, and clear frameworks without overengineering process
• Support change management efforts tied to manufacturing initiatives, growth, and operational shifts
• Partnership & On-the-Ground Presence:
• Maintain a regular, visible presence in our production facilities (at least 3 days per week) to build trust and credibility and provide support to our leaders and teammates
• Step in to support facility as needed - demonstrate a “no task beneath me” mindsetAct as a key People partner to the Chief Manufacturing Officer
• Assist Customer Support leaders with traditional HRBP partnership needs

Senior Manager, People Partner