Tototheo Global

Infrastructure Engineer

• Provide first- and second-line IT support to end users across Windows, macOS, and Ubuntu operating systems
• Ensure all workstations, laptops, and peripherals are properly configured, secured, maintained, and monitored using approved tools
• Manage and support Microsoft 365 services, including Azure, Exchange Online, Intune, and Microsoft Defender for Endpoint
• Administer user accounts, devices, policies, and access controls within Microsoft 365 and Azure AD
• Monitor infrastructure and endpoints to proactively identify and resolve issues
• Support and maintain telephony systems, including 3CX
• Log, track, and resolve incidents and service requests using ticketing systems such as Freshservice or Jira
• Escalate complex issues to third-line support or external vendors when required
• Follow, maintain, and contribute to Standard Operating Procedures (SOPs), technical documentation, and knowledge base articles
• Assist with onboarding and offboarding of employees, including device provisioning and access management
• Ensure compliance with IT security policies, best practices, and company standards
• Participate in continuous improvement of IT processes, tools, and user experience

IT Support, Infrastructure Engineer

Chief Marketing Officer

• Develop and execute the company’s marketing strategy across maritime and enterprise markets
• Define target customer segments, buyer personas, and value propositions for each market
• Position the company’s technology solutions clearly and competitively within the maritime and enterprise ecosystems
• Contribute to the company’s commercial planning and growth initiatives
• Plan and oversee marketing campaigns designed to generate qualified leads and support revenue growth
• Develop targeted campaigns for maritime and enterprise audiences, including digital and account-based marketing initiatives
• Monitor marketing performance and optimize campaigns based on data and commercial impact
• Ensure strong alignment between marketing activities and the sales pipeline
• Translate complex technical solutions into clear and compelling value propositions
• Support product launches and solution updates with appropriate messaging and marketing materials
• Develop sales enablement content such as case studies, presentations, and industry insights
• Work closely with commercial and technical teams to communicate product benefits effectively
• Own and optimize the use of HubSpot CRM as the central marketing and lead management platform
• Implement lead generation, segmentation, and marketing automation processes
• Track marketing contribution to pipeline and report on campaign performance and ROI
• Ensure alignment between marketing and sales processes within the CRM
• Maintain a consistent and professional brand presence across all marketing channels and markets
• Oversee the development of marketing content including website materials, digital campaigns, presentations, and industry publications
• Strengthen the company’s visibility through thought leadership, digital marketing, and participation in relevant industry initiatives
• Plan and oversee the company’s participation in key maritime exhibitions, conferences, and industry events
• Support enterprise-focused events, webinars, and digital forums
• Evaluate event effectiveness and ensure follow-up actions support lead generation and customer engagement
• Lead and develop the marketing team, providing clear direction and support
• Coordinate the work of the Digital Marketing Officer, Marketing and Creative Officer and Multimedia Designer to ensure effective campaign execution and high-quality creative output
• Manage relationships with external marketing agencies and partners where required
• Foster a collaborative, results-oriented marketing culture

IT Support, Infrastructure Engineer

Head of Marketing