TopFX Global

Business Development Rep

• Research and analyse market trends to identify potential clients and business opportunities
• Develop and maintain long-term relationships with clients and partners to foster business growth
• Create and implement strategic plans to penetrate new markets and increase revenue
• Work closely with sales, marketing, and leadership teams to align business development initiatives with company goals
• Negotiate contracts and agreements with clients and partners to secure profitable deals
• Monitor and report on business development performance metrics to senior management

Business Development Manager, MENA Region

Operations

• Review and process client onboarding applications, ensuring all KYC documentation and AML screening are accurately completed
• Deliver outstanding support to clients through various communication channels (live chats, tickets etc.)
• Work closely with internal teams and clients to clarify and fulfill documentation requirements
• Monitor and process client deposits, withdrawals, internal transfers and account funding activities
• Lease with PSPs and internal teams to resolve payment discrepancies and delays
• Perform daily reconciliations of funding accounts across multiple providers and banks
• Escalate and resolve client and PSP issues in a timely manner
• Assist in optimizing payment workflows and contribute to automation initiatives
• Monitor fraud indicators and report suspicious activity to the Team Leader of Client Services

Business Development Manager, MENA Region

Junior Client Operations Officer